“I had an item to return that I ordered from the Internet. This obviously was something they rarely did and stumbled a bit. It was nice to watch these folks determination. It took them a few minutes but they made it happen. A big thank you!”
“I can't speak highly enough about the experience we just had here. My girlfriend and I stopped in to get some frozen feeders for our juvenile ball python and we're shocked by the selection of snakes available here. I had the pleasure of speaking with four employees, a dark haired girl with a sticker on her face, the manager, a very kind soft spoken lady behind the counter, and finally the owner. Each person was genuinely kind, and knowledgeable. Not once did I feel like I was getting the fake customer service treatment. The manager was asking my girlfriend and I about our tattoos and animals. The lady behind the counter was giving me the inside scoop on her animals, and not once did I see that dark haired girl stop working or cleaning out enclosures. I had such a good time I stayed a bit longer than expected and fell in love with a python. Next thing I know I'm buying a breeder tank, stand, and all the goodies. Here's where it gets good. I drive a smaller sedan and the tank fit just fine but the stand would not go in. The owner made a trip to the store, took my phone number down, and drove the stand to my house for no added fee. Now I can't say explicitly that this is protocol or will happen for you, I'm just saying that these guys are willing to go above and beyond to ensure these animals go to a good home. They are the ONLY snake sellers out of three I've gone to that talked to me about spider ball pythons and the wobble, and they even advised me to soak this snake when I got home. I left genuinely feeling good about my purchase, and my girlfriend liked it so much she left contact info for possible employment. There's definitely a good thing going on here. Can't wait for the next feeder purchase so I have an excuse to go back again.”
“(Amanda Weatherly)When my husband and I did our research on breeders, Lynda Nelson stood out in excellence (stellar reviews, good history, no waiting list, good cat health history, good breeding and breeding records). Not only that, but her insistence on basic politeness when formally inquiring about kittens was endearing and attractive to us.We had the pleasure of spending more than an hour with Lynda and her husband on the day we picked up our kitten and we enjoyed the visit immensely! We are so very happy with our new family member, Eva. She is bright eyed, intelligent, energetic, affectionate, and healthy!We highly recommend Kravchenko Siberians to anyone looking for a Siberian kitten!”
“I used VIP for the first time Memorial day weekend. Very caring staff. My two small dogs were well cared for. I would trust them with my fur babies with them again. 5 Stars service.”
“I've never used a breeder, before no, but, without question, I would recommend this one. We are getting two puppies, and we cannot wait! We were able to meet their parents, meet some of their other dogs, and they all seemed genuinely happy ?. We left there feeling very comfortable with our decision, and they are lovely people!”
“The very helpful staff helped me find my dogs food which not had to be K/D but only the beef as he is allergic to chicken. The veterinarian had to approve my script and provide me with a paper to process the purchase. Unfortunately, it was late, so I had to come back the next day. They took care of it right away and had my 8 cans set aside for me.”