Kohl's is a clean, organized, and well-marked store. It carries a wide selection of fashion, footwear, beauty products, and home decor to fit various lifestyles and budgets. Customers report finding desired items, including hard-to-find sizes, at reasonable and decent prices, with great clearance sales. The store staff is noted as being friendly, very helpful, knowledgeable, and kind, contributing to a happy shopping experience. While generally positive, some feedback mentions that certain merchandise can be missing, making selection feel limited. Shopping options include in-store, online, and via the Kohl's App, with services like free store pickup and hassle-free returns. The company also emphasizes community support through Kohl's Cares.
