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January 2024 by Margaret Benko
Terrible pharmacy service and hours! Unable to speak to anyone in pharmacy, chat wants you to leave message as pharmacy was closed for lunch. No call back all afternoon and closed at 5pm on Saturday. Are we in the Stone Age?
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January 2024 by Michael Sargent
The worst pharmacy I have ever gone to always short handed always very rude and short with me drive though is closed most of the time and when it is open very very long wait Oh and do not even try to call them I was hung up on a few times and never have my prescriptions in stock. My whole company has the same problems and by reading the posts this is an ongoing problem and they will not return the voice mail you have to leave if I could gave a zero I would do not go here
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December 2023 by Emma T.
The blonde lady at the front of the pharmacy is very rude , would not recommend coming here. employees act like they hate there job .
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November 2023 by Danielle DiBartola
THE PHARMACIST COMMENTED ON MY APPEARANCE!! After reading the terrible reviews and having a bad in person experience I tried to give this place a second chance but the first thing the pharmacist pointed out was that "I was pretty and had makeup on so she didn't recognize me" Never have I ever had such a weird and inappropriate experience at a healthcare provider EVER! DO NOT GO HERE!!! I was trying to get my anxiety medication and after refusing my service the pharmacist said "goodbye and good luck love you" i couldn’t believe my ears. I worked in a pharmacy and I would’ve never treated my customers the way these people will treat you. Zero stars if i could but I can't :/
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November 2023 by Chad Cook
Orginally, only came in to resolve a simple issue. Quick fix, actually. After about an 8-10 min wait, watching while I'm waiting, a nice lady named Cheryl approached the consultation counter.During two to three sentences in explaining why I'm here; Ann forced herself into a peaceful interaction with an extremely abrasive character.Stunned for a moment at such unpleasant, unprofessional & unprovoked reason to verbally attack me just because I was there to resolve a simple fix.Especially from one who claimed to be a manager of the pharmacy. There is no way. How?The most rudest, sarcastic, condescending person I've dealt with in what's supposed to be a professional environment that "helps" people, not put them through hell.Unfortunately, the manager of cvs store had to get involved. It was totally unnecessary & it didn't have to escalate to that degree.Sarah handled the situation very well & professional. She even resolved the issue quickly after listening to what I had to say. Something so simple. THAT'S how a manager should be.Prior to Sarah resolving the issue; several insults from Ann were shouted at me with several customers within feet of me while multi-tasking in the back down to the medicine isles...Watching them even shake their head, it was unbelievable. Needless to say, I'm very shocked she is still employed, especially after Ann is almost bragging how many complaints she has had & nothing happens but a talk.I'm not sure what type of characters CVS Pharmacy on 3771 Clyde Morris hires & allows to happen, but I certainly won't be back. It's not worth it.That lady needs anger management, counseling, and a prayer. Best of luck.
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November 2023 by Rhetoricvl
My girlfriend tried using cvs for returning an item online through another store, the two women working today (10-30-23 6:30pm) were extremely rude mumbling under their breath. Horrible customer service.
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October 2023 by Denny Anderson
Up front I will say I tried to contact the pharmacy and was put on hold. The hold time as I start this is 20:54 minutes. My wife and I went to get our Covid and flu shots on Wednesday October 4 at noon. The pharmacy was in complete disarray with crates stacked on the counters. The pharmacist asked how she could help over the crates (hold time 24:43). I stated we were there for our Covid and flu vaccines. She explained to me we could receive the flu vaccine but we would have to make an appointment for the Covid. I stated we have an appointment at noon. She said you do? Then proceeded to go check something which I can only assume was to verify our appointment. After a few minutes she returned and told us to sit in the waiting area and she would get to us. (Hold time 31:43). After 20 minutes she came out and asked where we wanted our shots. We asked if it mattered and she said no. We both got them in our left arm. We asked for our Covid record to be updated and she said we didn’t need them anymore but we asked for them anyway. She left and eventually came out with the records explaining she had moved something and found a bunch of dirt behind it and had to clean it up before she returned. Isn’t that something you want to hear that the pharmacy you’re at is filthy?About 9 PM we came down with the flu. Achy exhausted temps over 102. Never had this happen before after a shot. I now read the recommendation for people over 65 is to get one in one arm and the other in the other arm. But to be honest the pharmacist was so distracted I wouldn’t be surprised if we got two flu shots and no Covid shot.In any case, I would stay away from this pharmacy. Hold time 44:26. I’m hanging up. They don’t care.
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September 2023 by M BARTHOLOMEW
Love shopping at CVS. Everything is so neat and organized. Feels like visiting a family member. Everyone is so polite. Especially Margaret. Love shopping there when she’s there. She makes it a pleasurable experience. Keep up the good work !!
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September 2023 by alanna Hinman
Trash service. Pharmacy staff doesn’t care called 10 times and everytime say please hold and hang up. Hangs up while still talking after had to call front desk multiple times to get PHARMACY STAFF TO ANSWER. Do not go here they should be ashamed of the pharmacy staff. Absolute trash employees. As you can see the reviews don’t lie, hang up on callers. Lazy staff.
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September 2023 by Jay Mac
Can't leave 0 stars.Was literally told by the store manager that they were too busy to help me and that I should try another CVS.So I'm staying with Walgreens despite having to pay for my medication.
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August 2023 by Emmie Moo
They do not answer the phone. Sometimes you just cannot use the automated I'm sick of the poor customer service. A person could die waiting on them to answer the phone.
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July 2023 by jen arbucci
Pharmacy is terrible. All the employees are great. It's just their system off doing things that stink. They almost lost my prescription order. They had it sitting on the counter for a few days.
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July 2023 by Jaimee Pappas
Take an absolutely insane amount of time every single time to get my prescription and it’s literally never ready when it’s supposed to be. Trying to contact them on the phone is another battle because they don’t answer the phone whatsoever and will hang up on you without even putting you on hold.
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June 2023 by Crashn Burn
If I could rate you 5 0's I would. You are slow, inconsiderate and well lazy. Not everyone uses apps these days. Been on hold several times for over 20mins. Picked up and told hold a moment. It's been a 10min moment. You would actually get better results if you were dead.
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June 2023 by David F
It is disappointing that this location consistently has an issue with stocking items. Even after verifying online that a product is available for in-store purchase, the shelf is empty. So their advertisements for sales and coupon discounts are totally pointless, which leaves me no choice but to head to nearby Walmart where CVS can't compare with their everyday lower prices.