-
March 2024 by James I.
I had an extremely disappointing experience with this bank. The staff members were unfriendly and downright rude. They insisted on holding my deposit for my son's account for an unreasonable 11 days. Additionally, when I filed a complaint with the Office of the Comptroller of the Currency, instead of addressing my concerns, they inexplicably cancelled my credit card--even though I consistently paid the balance in full. Such treatment is unacceptable and reflects poorly on their customer service standards.
-
February 2024 by Joseph M.
Although I only have a credit card with Chase Freedom. I've had it since I was a gun dealer back in North Carolina.
-
June 2022 by Edward D.
Had a good experience at Chase Bank on Nova in Port Orange on Wednesday. I was impressed on how organized they were and how great the customer service was. Came in to have a form notarized. When walking in I was approached immediately by a young lady that asked me if I needed assistance. After telling her why I was there she immediately called for a notary person to assist me. The person came out from behind the counter and took me right to her cubicle where we exchanged pleasantries and got what I needed done. When I was done the they all wished me a good day. Other banks should take notice and follow Chase banks example. Glad this is my primary bank.
-
March 2021 by Christina B.
The customers are friendlier than the employees. If I never have to deal with the inside again I'm good with that. Suggestion use another location I will!
