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July 2024 by ron mack
After waiting half hour to open an account the manager calls over a banker to tell me, "sorry we're all booked up today. You need to make an appointment for service". blatant disregard of customers time!
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April 2024 by John S
Seems everything is going to scheduled appointments, so we came in a waited for 15 minutes while two bankers sat at their desks ... Hope this goes away like self checkout at Walmart. Sucks.
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April 2024 by Allissa Childs
My experience there was nothing but friendly. The Tellers were very polite and courteous and even offered suggestions how to help me with my finances. They helped me set up an appointment with a banking specialist. There is never a long wait time any time I've ever went. This bank has always been good to me through the years and I will continue to bank with them.
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February 2024 by Denise Rafn
This is the worst branch in all my years with Wells Fargo .Always a long line ,they are always understaffed or dont care how long customers wait in line. In the drive tru or inside its always an absurd amount of time waiting in a long line. I am going to move my commercial and personal funds out of this inconsiderate bank ! NOT THAT THEY CARE I am just done spending time in long lines every visit many times per week.
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February 2024 by Gerardo berrios
Went to cash a check from insurance settlement. Was told by teller that my wife had to be present although she lives in miami about 220 miles away and had all ready signed it. Went to different office and they deposited it right away.
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February 2024 by Timothy Polarine
After attempting to visit another branch I was told to go here. I arrived a little before 4:30 and they told me that they didn’t have time to help me. Won’t be going back to this branch.
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October 2023 by Home Install Services
I am not sure why anyone could complain about this branch. Every interaction we have had from bankers to clerks has been pleasant and extremely helpful. We specifically acknowledge DANNY SIMMONS as a first class banker. Please show him this review. Thank you for all of your help sir. He knew exactly how to take care of all my needs in an efficient yet extremely personable visit. Seriously, give that man a raise or promotion! ?
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September 2023 by Mariela Carvallo
I opened an account with wells Fargo a day ago and I already see issues.
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August 2023 by Barbara Ann Wilson
Everyone was very helpful and knowledgeable.
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May 2023 by ethan shearer
You know I just tried to open an account the lady told there was no availability and then told me to do it online but then it wouldn’t let me I’m just so disappointed in the customer service who turns down opening a bank account especially since I’ve never had one it’s not like I have bad history or anything so I suggest anyone who wants to open a bank account go somewhere else
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April 2023 by Barbara Reyes
Wow what an attitude Chelsea had.Customer service is a thing of the past. At least she was willing to help set an appointment to close all my accounts.
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February 2023 by Julia Hanson
My mother and father have been banking with these people for years. We finally got a loan to help us in a time of need and this bank has been utterly useless. I’m so disappointed in the whole process. They don’t offer online payments for your loan and you can’t call on the weekends because the bankers there don’t know anything about your loan. You have a to call a separate number that we’ve had to fight with for almost 3 months. And we’ve been hung up on multiple times. My mom keeps getting bills in the mail with more interest payments but we’ve already paid it off two months + ago and still have not received the payoff letter. Do yourself a favor, and bank with a different company. Wells Fargo is nothing but a headache and full of fraud.
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February 2023 by V
Had a great experience with Michael D, very professional and easy going, made the process very smooth and enjoyable.
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December 2022 by M L
I come here quite often, never have a problem. There's always a first time. Went in to withdraw money from a business savings, the teller tells me do you have a debit card and I respond not for that account. She repeats do you have a debit card (twice), which again I say not to that account. She replies that's not what I'm asking you, I'm asking if you have a debit card, that's what we use to ID you. Why didn't you just explain that at first, that the debit card does not need to be from the account I'm trying to withdraw from. Simple communication goes a long way. Now if I snap back at her for not knowing how to explain things, I will be the "rude" customer.
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November 2022 by Chris Rogers
Porcelain is low grade. De bathroom is dirty. No asthetic cover on shutoff valve. Something was clearly ripped off the wall. Soap dispenser drips onto grab bar. Why also have bottle pump soap on the sink??? Cracked bad plunger just smelly sits in tupperware in the corner. Bathroom is multiuser for public. Why do they also have employee bathroom for women only. Do they hate their men? Do men not use the bathroom? You men do not use hose clamps.Black lady teller is very nice. She gud
