the employees are friendly and helpful, BUT it is impossible to reach anyone by phone. I find it annoying to have to make an appointment then drive to the bank to get a simple question answered. I also have accounts at Chase. They promptly answer the phone. Hmmmmm, why do I keep an accounts with WF?
December 2023
This branch is always understaffed. Pack a lunch on Mondays and Fridays because the lines are so long. Don't bother walking in to see a banker, without an appointment they are always busy the entire day.
March 2020
Each employee I have encountered has been polite, helpful and happy!
