-
February 2024 by Ann Letterio
Helpful and friendly staff
-
October 2023 by Roman Pelensky
Helpful staff
-
June 2023 by jim hill
Maryann came off rude and aggressive toward several customers in front of me and then myself until I spoke up.She was Narcissistic and condescending !Meanwhile Mom Mom Mom Mom Mommmmm screaming kids running and Jumping upstairs strong cooking smells was very unprofessional !Probably why Maryann is having such a hard time with the Saturday morning customers.I suggest Hiring a friendly P/T front desk person for the weekend.Give her a break let her spend time with the kids maybe she won't take it out on customers.Better for all of us.I won't be back.....can not recommendThe customer in front of me said the same thing when he left.We have other choices for renting uhaul.Moving is stressful enough.Other wise facility and rental were standard.Just be prepared for rude overworked service
-
April 2023 by Don McCauley
1 star for the truck. Customer service was appalling. The business representative acted like she couldn't be bothered to do her job. She profiled my mover, who went with me to pick up the truck, and suggested he not have a valid license. When returning the truck during normal business hours was almost told to do self check-in, but then she decided she would just do it. Will not be using again, and will make sure to let others know not to patronize. Disgusting behavior.
-
February 2023 by Kieran “Dude” Campbell
The owner / manager was very nice turn back in a decent truck got a decent price and got our 600 cases of Girl Scout cookies to the house
-
February 2023 by PrescriptiveLiving
I was in desperate need of a uhaul and was getting the run around from uhaul support. They scheduled me at a location that wasn't even open amd kelt transfering me to a scheduling team that wasn't answering calls. I called Maryann frantic and she went WAY out of her way to get my problems solved. None of it was for her direct benefit. I'm beyond grateful for her help in finding a location that had what I needed and was actually open!!She proivded 5 star service and support. She took my stress from a 10 to a 1 in a matter of minutes because she went the extra mile to help me.
-
February 2023 by kelly daniele
This place is nice the people that works there however are liar s I just made a reservation they told me they had to cancel it cause they close at 5 pm I made the reservation at 11 I called looking for uhaul call the same place again and they were going to give me which they thought was a new customer the reservation they said to my face they could no longer keep I'm not sure what happened I'm stating my expericence i than said to her mam is this the place that originally canceled my reservation she realize who I was and said her manager said she can't do it cause someone made a reservation for tha at truck 7pm tomorrow
-
February 2023 by Scott Matchett
Horrible service. If it is self service why does it cost the same as a full service store? Check your receipt! They are trying to charge me an extra 20 dollars for after hours drop. I dropped it 30 mins after I picked it up. Picked it up at 1:00 and dropped it off at 1:30. What are your hours?
-
February 2022 by Darryl G
We recently moved and used the movers that this place recommended! Do Not use the same movers (the guys name was Vivian)! It was a horrible day experience. We have broken items and broken furniture. We have items that are scratched. We supplied plenty of blankets for moving and storage and they were not used. What should have taken a half day took two half days. No concept of what items are valued at! He also put an extra unnecessary 100 miles on the truck. We had items that were supposed to go to storage (that would’ve been the first truck full) and should have been one trip. Instead everything got mixed together and he must have moved items around 5 times…very inefficient!! All he had to do was follow directions and it would have cut the moving time in half!!Nothing against this U-Haul location, but go on U-Haul website to find some reputable movers!
-
February 2022 by Naomi Morales
I have my little things in the storage unit. The staff is nice people.
-
February 2022 by Danzey Allen
Maryann was so sweet and helpful. We really appreciated her.
