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November 2023 by Kimberly Arena
My brand new SUV got a deep scratch along driver side front and back door that’s down to the white metal! ????I been coming here for a few months with a car wash pass and today this happened! I am so pissed! I know this vehicle like the back of my hand and drive though the car wash then towel dry so I know every inch of it and I am 1,000 percent sure it happened today because after car wash yesterday I went straight home then came here today.You guys replied saying for me to come in. Ummm I did. The manger took pics. Let’s see how long it takes to get this matter addressed. Not just a generic response. If you guys were on point you would know that I immediately took action and let management know.
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November 2023 by Charlie Mooney
Customer service was excellent. I recommend anybody to go to Tommy's Express Car Wash. Keep up the great work you are awesome
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November 2023 by Richard Raudenbush jr
Went and washed are car today but did not get my car all the way clean
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November 2023 by Brandon Lee
I really wanted to like this place. Unfortunately, it is not for SUV's. Spent $24 to have a clean vehicle and drive away with a dirty car. It may work great for small cars, however was a swing and a miss for SUV's.
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November 2023 by Jo Malone
I love this car wash. It’s fun to go through the tunnel with the kiddos, they love the colorful lights and the scrubbers. Always a quick and thorough clean with free vacuums and a mat washer (that I never knew I needed in my life) with pay per wash and subscriptions there’s something for every road warrior
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September 2023 by jeff seidel
Went in with bird poop, came out with bird poop. What a waste of $19. Car came out dirty and wet. I ask 2 things from a car wash, clean and dry. Tommy's did neither. My 1st and last visit.
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September 2023 by Christine G
Went to Tommys car wash today. Asked about the free trial. Evidently its not free. Its discounted. Just a play on words. Anyway I went through the car wash which was supposed to be the works. Pulled into a slot to vacuum the inside. I the. Noticed that the driver side of my hood was as dirty as it was before I went through. I went back to the window and she said you have unlimited you can go through as many times as you want. I went back through and left to come home. When I got home the car was still dirty. I called the manager and he said he had no other complaints today so evidently he didnt believe me. So much for the customer being right. They wouldnt give me back my money. I will not go back there again.
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August 2023 by Markooska
Gets the job well done for the regular wash but definitely leaves the more intense debree on the car. Solid to get the car looking shiny and clean.
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June 2023 by Camilo Infante
Awesome vibe in the vacuum floor. Actual car wash could be a lot better.
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June 2023 by Iyabode Farrington
Love the free car vacs. Don't go in the morning they usually are doing maintenance and I cant get my weekly wash,Service: Vacuuming
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June 2023 by Lars DelRe
Great new car wash. Heads up. If you pay for the monthly rate ones, they will charge your card again the following month without you signing any papers.
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May 2023 by wayne phillips
Worst car wash ever, 18.00 # 2 on list, Truck still dirty, rims not clean as said with the # 2 ... bugs still on bumpers, like just water on it Damm shame, just for everyone s FYI, save your money, not at advertise....
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April 2023 by Carter S.
Bad service, scratch my paint bad. Don't bring a car you care about here. They need to clean there washing devices
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March 2023 by Sheila Maldonado
For the 2nd time there machine has broken off my truck antenna. I will never go use there service there again.they just lost a customer. I also cancel my husband membership. There machine one of this day will rip off someone's wiper that's how hard them blower are
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March 2023 by M J
Not even worth the one star. Avoid this car wash unless you want to take the chance of your car getting damaged and they will not make it right. They do not care, terrible customer service. Avoid at all cost! Vacuums and car wash quality suck anyway. You can get a better wash somewhere else. There are plenty of other car washes to choose from in this area.
