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April 2024 by Tanya Summerville
I do not like going to a place where no one is there to greet you! You have to place your order at a kiosk. Tickets print for your drinks. You have to scan that at another counter to get it your drink, then wait for them to call your name when the food is ready. There was no interaction with a person. The person who calls your name walks away!However, the burgers are definitely delicious!So if you want no interaction with anyone and want to do everything yourself, then this is the place for you.
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April 2024 by Salon Aniu
So disgusting don’t bother the whole place is filthy. Placed our order and paid then left, when we took a good look around.
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April 2024 by JJ Raymond
Ordering at kiosk was easy and order was ready faster then McD's. Big double cheeseburger with extra toppings and generous amount of fries - $5.29.
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April 2024 by Matthew Ladd
Drive through was quick and double steak burger with cheese and fries hit the spot!
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April 2024 by Amy Elzey
So run down since the hurricane. It's practically self serve with the kiosk and drink station, having to pick up our tray. Bathroom was so dirty. My husband's butter burger was drenched with juices/butter that we had to use three napkins just to sop it up. It dripped all over the place and the bun was completely soggy. Wouldn't want to complain at the time because we were the only ones in there. The shake was delicious and the burgers other than the wetness was good. It's just we probably won't be returning.
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April 2024 by Dana Sykes
I love this place little nostalgic but damn great hamburgers and fantastic milkshakes.. you can't go wrong.
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March 2024 by Debra Donatto
This particular Steak n Shake is always dirty, and the staff is rude. If you are too busy for customer service, then schedule more employees.
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March 2024 by Dan parker
Witnessed a young man, going up and beyond his duties as an employee – too bad, the world doesn’t have more of these kind of young
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March 2024 by Mavel Rivera
Took my granddaughters for a late lunch. The place was empty and it has an automated ordering system. Felt like a ghost town. I think there were a total of 4 employees on shift. The place is not kept clean. The floors felt slippery, I'm assuming with grease because they were not wet. The chairs were sticky, my husband went to the bathroom to get paper towels to wipe them down. He said the bathroom was in bad shape too. Too bad, it used to be a great place to take the family. The kids asked not to return.
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March 2024 by Gary Race
Food was mediocre but one of the cooks helped me with order. Computers make it too hard to order.
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March 2024 by Jaimie Suzi
Nasty food. Tasted horrible. Couldn't eat more than two bites. Absolutely disgusting.
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March 2024 by David Zucco
Great burger and
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March 2024 by Tom Gauvin
horrible experience. kiosk was broken. dining room dirty. no help from two
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March 2024 by J Mac
It used to be awesome a few years ago but they are running it down hill now. Corporate needs to make changes ASAP or be out of business.
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March 2024 by K M
no service, kiosk was broken, tables are dirty. no wonder the place was
