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September 2024 by Raymond Ryan
Our experience at Sleep Number was excellent. Linda, the rep who worked with us, was very helpful, knowledgeable, and very customer focused. She explained everything in detail and had us try things out. The whole experience was very professional and very educational. We walked away from there with a new understanding of the sleep experience.Thank You
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August 2024 by Steve Harpas
Understaffed I was going to buy the bed, but they said they wouldn’t take my other one away. I went to one of your competitors, smooth the way your shop should be run, but it’s not.
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August 2024 by Randy Kosarik
Linda was very patient and helpful with our decision. I felt no sales pressure.
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July 2024 by Diana Escauriza
Great experience and the investment was absolutely worth it. JP at the store is very professional, patient, knowleagable, and he is great following up.
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June 2024 by May Johnson
Sales associate was very rude to me and my friends
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June 2024 by Gary Rouette
Linda was fantastic working with us. She was very friendly and took her time to ensure we understood our sleep number and answered any questions. It was a pleasure working with her.
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April 2024 by Luke Render
I love sleep number!
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April 2024 by Shelly Labadie
Wanting to change up your space and keep up with trends? I highly recommend Rebecca. She's very knowledgeable and offered excellent decorative ideas! I feel like my space is mag ready and perfect for my needs!
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March 2024 by Catherine Mabie
We had the I8 mattress and platform base installed yesterday. Mattress, base and remote are all defective. Mattress is stuck at 35 on both sides, remote keeps giving error messages, both button on the base do not correctly operate the head lift ( up buttons lower the head and down buttons do not work at all). Contacted customer service within a day of delivery to notify of defective products. Agent stated that she can see all kinds of issues on her end. I requested new operational products as purchased for over $8,000. I was told that I had to wait 2 weeks for a technician to come out. That is not acceptable as I do not want defective products, I want new operational products as purchased. After a half hour on the phone and getting no where, I asked to return the defective products and was advised that I had to pay a $500 restocking fee. Mailing letter to opt-out of arbitration and will pursue further legal advise as we currently have no where to sleep due to this defective bed.
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February 2024 by Carol Lee
The sales person was very pleasant and helpful. He helped me pick out new sheets. Don't need another bed as I already have one in Florida and one in Michigan.
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January 2024 by Carrie Durand
Tried to find out if they sold only sheet sets or would they sell them individually. 2 customers, 2 employees. They couldn't help me.
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November 2023 by Nancy Woodard
Pricey but worth it!
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November 2023 by Buck Bradfield
We worked with Linda at the Port Charlotte store. She was very knowledgeable and helpful. She was able to answer all of our questions and get us the bed we needed!
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September 2023 by Valerie Meeks
Linda was amazing. She went above and beyond to assist us in picking new pillows as we already own a sleep number bed. She was very knowledgeable about the sleep number products, and was awesome to work with. We will be back to have Linda help us when we are ready to upgrade our bed.
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June 2023 by Melisa Lombard
Sleepnumber store was awesome, friendly knowledgeable people ended up buying a new mattress with Memorial Day savings. Marty was awesome and so helpful! Great job Marty you have a life long customer!
