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October 2023 by Dragan Keserovic
Very professional and kind agents work there.Susan is my favorite agent.
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September 2023 by Lisa D
Is always somebody quick to answer the phone, you never have to go to a machine. Hurricane Ian took my car and absolutely decimated it and I had a settlement within a week. I didn't even have to have an agent come out. Look at the car. We just rented a live feed with the person that does claims. They work to get you the best price for the coverage that you want. They go over your coverage to make sure you understand it and where I back in Florida I would definitely go back to his office.
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May 2023 by Elaine Hayes
Everyone at Mr. Porto’s office is very friendly. Vicky has given me tips on how to lower my insurance rate. An many years ago I needed Robert Porto’s advice an he was so kind an helpful. I trust there judgment when it comes to car an my home insurance. I’m a lifetime customer because of how well they know there business an take time to care about there customers. I thought Vicky would be retired but it was a joy to see her today, as it was for 2 other customers that popped there heads in just to say hi.
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May 2023 by Carla Francheville
Beware of office hours. They do not match DMV hours, so this agency will not be able to help you if you are in need of proof of insurance in a pinch. I moved my business to another agency when Robert Porto’s agency was closed and unavailable when I was at the DMV and needed them. The other agency does not close early Monday to Friday like Robert Porto’s agency does. RP is not open during normal business hours every day of the week. Additionally, their response to my email regarding the issue was less than satisfactory: no apology for the inconvenience and no assurance that they would review their business policies and practices. I only received an acceptable response after I had sent a second email explaining my disappointment in their handling of the matter. I would suggest using an agency that is able to service your needs during normal business hours M-F, and handles issues with professionalism and grace.
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May 2023 by Vicky McShane
Got nowhere with them I am very upset by with State Farm for writing me a bad check. They messed up who the check and now they will not fix their mistake.
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September 2022 by Jannette Rodriguez
Very helpful agents..
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August 2022 by Gabriele Rayborn
Courteous, fast and friendly service.
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May 2022 by Mark Litvinsky
The best State Farm agents I have ever seen.
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March 2022 by Jason Coleman
Friendly agents that got you covered from autos to boats to homes. They got you covered!
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March 2022 by Lester Jacques
Great, friendly and efficient service
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June 2021 by Martha Nunez
Great customer Service, have been with them for almost 6 yrs.
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May 2021 by Bruce Baurer
Good agency
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September 2020 by John Katzenberger
Great service, price and coverage.
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June 2020 by Serena Chin
In covid paranoia times, I do like the fact that I can come into an insurance office and see an agent face to face albeit 6 feet apart who gives me the best personalized attention that is the trademark of State Farm. She is Susan Massey, lots of smarts and common sense which I appreciate these days. This is why I switched from Geico to Statefarm for my car insurance. Not only did I get a better rate compared to Geico but Statefarm also rewards their loyal customers with multi car discounts and combined home insurance plus good driver discount!
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December 2019 by Ashley Woods
This was my first time sitting down with an insurance company and it was completely different than what I was expecting. Robert Porto and the woman I sat down with, forgive me I forget her name, were so informative and positive. I almost forgot I was there to talk about car insurance! The lady was incredibly kind, personable, and easy to converse with. She made this such an easy process and really went through all the different coverages with me. I am so happy I chose to visit. I would also like to mention that the atmosphere of the office was a delight. Nice and bright and very comfortable. I would recommend this office to everyone. Aside from the great coverage State Farm offers, the service I received made me feel like they valued me and weren't just there to sell me something. I am really just blown away by this team.
