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January 2024 by Angelica M
Great selection of affordable gently used clothes for babies and children. Staff was very friendly and welcoming. Will be back.
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January 2024 by Shelby Hutchinson
Very organized. Lots of stuff like brand new.
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December 2023 by Nicole Geri
Horrible system.. I would rather give things away than give any money to this company. Complete waste of energy. Save your time…Sell your stuff elsewhere.
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October 2023 by Eric Pomerleau
Some of the worst customer service ive ever encountered. Staff is made up of rude teenage females that talk to you like you’re stupid. Plus the entire store smells like cat urine. Absolutely disgusting experience will never sell here again.
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September 2023 by MaryBeth Heitzman
Huge selection, very nice items. Well priced. Very organized!
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June 2023 by Kim Hartshorne
This is a store with great finds however the customer service needs improvement. Some of them can be very rude!
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April 2023 by Sally Pagnotta
The staff is very helpful. The place is immaculate and I get the great greatest deals there. Thank you!
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April 2023 by Dana Landin
Unique store with toys galore. Quality clothes and shoes too. They are picky with what they accept and I appreciate that. I went to sell things and ended up finding more things I couldn't live without. Even boots for me and I'm an 8.5!
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April 2023 by Toni B.
Store itself is clean and well organizer. The cashier was so rude that it makes me not want to ever go back. no interpersonal relationship skills whatsoeve. I don't know what qualifications is used for hiring managers but they shouldn't be so desperate to fill a position..... this young lady had absolutely no common sense.
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April 2023 by Alyssa
If I could do 0 stars I 100% would. The owner accused my toddler of ripping open the bag that needed to be CUT OPEN. Little toddler hands could not do that. Although he most definitely did not. We were with him the whole time. There were many toys laying around UNBAGGED. So she felt the need to confront my 3 YEAR OLD?!!! Rather than maybe check the camera to see if it was my baby before running her mouth.. she had too much pride she couldn't swallow it. Do NOT EVER in your life come for my child if you don't want the backlash from mom and dad. So I left my cart full of clothes and toy's and walked out because she made a scene in front of many kids and made my son cry. I will never shop here again. Not if the owner is THAT miserable that she bullies babies. especially about things that are false. There were at at least 10 other children in the same aisle that she yelled at. Hannah the employee was nice I feel bad she has to deal with that lady on a regular basis. She certainly had no right to make accusations if she didn't know for a fact she was right. So unbelievably disrespectful.
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April 2023 by Samantha Eberhardt
People are very nice. They have very reasonable prices. I have not experienced anything bad from them AT ALL
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March 2023 by Rhonda Allegretto
Always quality merchandise and a huge selection!!! Great prices and a very friendly staff! Clean and very well organized!
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January 2023 by Kristin Lemke
Love this place. The option to sell your gently used kids stuff is great. I always use that money to purchase more great stuff for my kids. Prices are pretty fair for the most part. Staff is always friendly as well.
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October 2022 by Julia Sytsevich
I have been to Once upon a child many times, but I never donated before… I just did my first donation yesterday. So in my opinion if you want to get top dollar for your items do not bring them to a once upon a child store. Try to sell them online first. Also if you still need cash ASAP or something don’t bring anything run down or very used looking. They only took the best things from my basket that they think will be sold quickly. Those girls behind the counter are processing many many items as quickly as they can. My basket was processed the same day. Huge store. Great deals. I found some things that would be more expensive elsewhere. They have a wide array of items. The hair bows section was huge, but kinda generic. Very clean. Huge store. Everyone was polite. Thumbs up.
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September 2022 by Ana Schebel
I am not at all happy, first we called to make sure everything was okay to bring and then when we got there we had issues. I mean I understand not wanting the stained stuff i get that. I had brought in a clean and perfectly intact stroller and it took them 45 minutes to look over things only for me to come back and them say "it's broken". When i proved this to be wrong I was offered around maybe $20 for it and i didnt accept the offer and then we had to wait an additional 3 days with them having our remaining totes only for them to call after a three day wait and say we don't take stuffed animals. Why did it take three days for them to let me know that? I wish they would have at least looked in there that first day instead of us wasting our gas to come pick it up three days later.
