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April 2024 by Ilona L
I had such a great experience with this store. Andy worked with my family and I to find the next perfect mattress fits for us as we embark on a giant (cross country!) move. Andy and his coworker Nic were wonderful people that helped my family and I with their knowledge, kindness, and seamless process to help us find exactly what we were looking for! Thank you and Andy and Nic for being awesome!! I can’t say enough good things about those two and their store.
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April 2024 by Dusti Jones
Nic best associate in the store. Ask fir him!
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April 2024 by Amber Campbell
Nic took amazing care of us at the Port Charlotte Town Center. He did an absolutely incredible job of helping us find and finance our new bed while juggling other customers in the store gracefully. He has a special way with customers and seemed very genuine. I am usually super nervous to go in and do things like this but he made my husband and I feel very comfortable by being open, honest, and truly friendly. Definitely keep this guy around Mattress Firm and maybe give him a raise or bonus, he was doing the job of multiple people without a complaint and was very good at every aspect. At one point, he was helping us sign our financing agreement (being sure to get us the best deal he could), taking care of an elderly man who was shopping for his first mattress since hurricane Ian took his almost two years ago (Nic was incredibly patient and encouraged the man to try multiple beds even though the man was too humble to feel he deserved that- it was so heartwarming to see Nic give this man gentle and patient customer service), and at the same time- had to receive a new load of mattresses that had come in. He managed to bounce around between tasks to the point no one in the store was left unattended to or waiting. That’s impressive!! Added bonus: we are completely obsessed with our new mattress and adjustable base!
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April 2024 by Gregory D. Patterson
Nic is an awesome salesman and thoroughly educated on his product. My wife and I went in there not knowing what we needed or knowing if we would be able to get what we needed, and he exceeded our expectations. Thanks!
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April 2024 by Laurie Schlichting
Nic! Great job in taking care of me. I'm not sure how you did it but you got me exactly what I needed and at a fair price. Setting up next day delivery was my deal breaker and you knocked it out of the ballpark! Go Mets! You have my trust and now I'm certain to recommend Mattress Firm and you to any and all. What you didn't know was that my father recently passed away and I needed mom to sleep on something new. After 58 years of marriage, sleeping on the same bed together, and not able to sleep alone in the same bed that he spent his last days on it was important to have this mattress before she came home from his memorial service up north. Thank you for your help in making that happen. You are a credit to this company!
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April 2024 by Justin Cruz
Andy (Andrew) was very helpful! This is my 3rd time purchasing from him. Thank you Andy for amazing deals!
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April 2024 by John Mc Gonigle
Great place wide variety of stock knowledgeable salesman. Great prices. Sale prices especially good if you are looking for bedding for guest rooms or secondary bedding for your house. They are worth a trip to Port Charlotte.
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April 2024 by Peggy Wheeler
Wonderful shopping experience. Nic was extremely helpful and very knowledgeable.
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April 2024 by Karen Cole
We started off at Rooms to go and are so very happy we found Nic at Mattress Firm in Port Charlotte. He was knowledgeable and didn't try to push us to the most expensive option and helped us find the perfect adjustable bed and mattress for us. He was great to work with!
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March 2024 by Robert Bunting
Knowledgeable salesperson. Good experience. Made purchase easy.
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March 2024 by Jodi Coon
We had a great experience at the Port Charlotte (hwy 776) location. Nic was our salesperson and he was very knowledgeable and answered all our questions. He was very personable and easy to work with too.
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March 2024 by Stephen Laux
Nice product and presentation!Very professional.
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March 2024 by PaulA Henneke
Raymond could not have been more helpful. He worked with me and took the time to answer my many questions. Great shopping experience and I will make sure I come back and tell friends to do so.
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March 2024 by Nancy Alexander
Very nice experience. The salesperson was knowledgeable, gave me options and then let me choose with no pressure. Got a great price and would recommend this business!
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March 2024 by Sean Meyers
Nic was super helpful finding the right mattress for my wife and I. Great service fast delivery definitely will come back in the future.