“Do you like an easy mailing and return process? Of course you do. Then you would want to go to UPS in the Peachland Plaza. Why here? I’m glad you asked. Pearl is here, And she will deliver the most efficient, courteous, and enjoyable UPS experience in Port Charlotte. Sure, you could go to the post office and get wee wee results. Also, There’s no Pearl there. And your friends will laugh at you.”
“Yesterday I was helped by Brian, just wanted to share how grateful I am for the amazing help I received from a UPS employee yesterday. They went above and beyond to assist me with my package and made the whole process smooth and stress-free. Their patience, professionalism, and friendly attitude truly stood out. It’s rare to come across such helpful and kind service—thank you for making my day a whole lot easier!”
“I had to return two packages from Amazon. Leah helped me and she was very polite, pleasant and professional. She was also very patient with me when I got confused about which merchandise was in which bag. Thanks, Leah!”
“The entire business will either sink or swim based on this: the customer experience.
Courtney went above and beyond. When I walked in I was greeted. She kindly let me know that if I was pressed for time I could use the self serve kiosk to print a label, and I was not in a rush.
She was kind, I was not rushed, she helped me print a label and she made me laugh. A person like her is what made the white experience one that an employee could learn from. Thanks Courtney.”