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“We switched from Verizon to T mobile, and our sales rep E was fantastic ! There was a hiccup (totally our fault) and it took a little longer than expected to port the numbers over. E stayed past closing time to help us.”
“Great staff, extra Thanks to Alex, and Shawn for helping my sister. Much appreciated. Have been a VZW customer for 20 yrs., have always had great customer service from this location. Thank you gentlemen.”
“Just called and spoke with Sooaad on the Xfinity Live Agent Helpline regarding our internet being down. We are currently experiencing internet issues due to Hurricane Milton. Yesterday morning I got a text saying that our internet was restored the previous night at 8pm, which it was not. From there, I restarted the modem and used their AI chat feature to book an appointment for a technician to come out. Randomly a couple hours later I got a text saying that my appointment had been cancelled even tho I didn't cancel it. Today, Sooaad helped me not only rebook the appointment but she was also to get me an appointment for a much earlier date as well as place me on a wait list for tomorrow in case they have any openings. She was extremely nice and very helpful throughout this entire process and I can honestly say I've never had a better experience with calling a helpline.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Hailey has the knowledge of the products and services and takes the time to explain plans and different phones to help you make an informed decision. Hailey made my visit to the store a pleasant experience.”