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February 2024 by Julia Smith
Store manager Amanda is a professional victim. Gave the wrong information about phone unlocks. Interrupted a lot. Has a need to dominate the conversation. Agressive personality- takes her feelings out on her customers. One phone call to customer service and I got the issue taken care of.
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February 2024 by Lisa Ladow
They were great from the time I walked in the door. They answered every question I had and were very patient with me. I will go to this store anytime I have any questions. I give them all way more than 5 stars. Thank you. I almost gave up on cricket
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February 2024 by Brooke Sours
They are the best and love their management
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January 2024 by Hailey Gage
Tasha is great and to be honest I’ve never really had a problem ever with cricket but that day Tasha was the greatest helping me transfer my phone service from one phone to another for me
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January 2024 by Sherry tobin
Had a bad experience. We bought a Walmart cricket phone, went to Pt Charlotte cricket and they do not have the technical expertise to access an email account. There comment was that you can make a phone call what’s the problem? Really ???
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November 2023 by Didi Hanson
My Samsung A03s keeps crashing because of the ui system not working right I hope cricket fixes this issue soon
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September 2023 by Marshall Walsdorf
Had a great experience here... the team is well educated... good deals are available... solid Network through AT&T services
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August 2023 by SCOTT PALMORE
The folks are great. Always kind to customers in an environment that can be tough to work in. Thanks everybody!
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February 2023 by Dan Jones
I purchased a phone that was supposedly new and was inspected by the sales lady. I left the store and noticed that the back of the phone was coming off when I got home. The phone was not even used by me for one day because the service was never properly activated on it either. I tired to exchange the phone but was told that I couldn't because of the damage to the phone that was not caused by me. A brand new phone should not come apart in less than a day. The phone was not properly aligned from the factory or I was sold a used phone. I could have lied and tried to return the phone without me saying anything or try to glue the back cover of the phone back on but than they would just give another customer a damaged phone possibly. If you are okay with sales people that are not honest and a manager that does not want to help out long term customers when they are being honest than this is the place for you to go. After being a customer with Cricket for many years I was very shocked in how they handled this situation and basically acted like dirty sales people. Normally the customer service is at least decent but I guess their is a first for everything.
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February 2023 by joseph dixon
Never had a problem with them and better than most. Now their phones witch all come from same places as other competitors Is a different story
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January 2023 by Tammymizell1971 colors13
I have cricket wireless myself They need to put up more towers so that our phones work better cricket service sucks.
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December 2022 by Michael Grimaldi
Got a Great Deal on a Galaxy A53 Joanna was super Cool. I'm very happy with my new phone
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October 2022 by Gary Nickerson
Went there to save money over Metro T Mobile...Sold us service on a phone that didn't work. No refund. Had to buy a new phone... Ended up spending enough to pay 4 months service on Metro.Not happy!
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July 2022 by Moi Dorogi
I spend over 700$ worth of phones. 4 Lines. Sold me old phones2021 instead 2022. Came back next day They said I am stupid and have to pay 70$ extra for each phone. Check out Everything you signed. Because they will .. ( cashier regester clock one hour behind. Check up!?) Don't trust them. Manager told me what I used to have 60$ plan before NEVER had it 35$ plan
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April 2022 by Adam “ASAP” Shepperd
DO NOT USE CRICKET!!! I SPENT OVER $640 ON NEW PHONES AND PORTED 4 LINES. THEY PUT 1 LINE ON A SEPARATE ACCOUNT AND NOW WANT ME TO PAY $175 A MONTH FOR SERVICE WHEN I SIGNED UP FOR 4 LINES FOR $100. THEY ARE A TOTAL RIP OFF. ALL SERVICE CALLS ARE OUT SOURCED TO INDIA AND NOBODY SPEAKS ENGLISH. A COMPLETE JOKE!
