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July 2022 by Michelle P.
I tried exchanging a 40" tv for a 36" cuz I recently moved from Missouri to Florida. I had receipt and stickers and tape were still on tv. I had Manuel and tv stand legs still in packages. I have many medical problems and moved here on my own so it took me over the 30 day return period. I didn't even know it was only 30 days. The manager of electronics is awful..I had dealt with her before.. I've spent thousands of dollars in this Walmart since I moved here with just a mattress and a kitchen table and clothes and essentials. The last time I bought a printer cuz I needed to print my dissolution of marriage quickly but needed to make sure it was a wifi printer. I'm older and not familiar with newer technology. She looked at me like I was an idiot and treated me as such as she and a younger trainee showed me the different printers. Needless to say, she would not listen to anything I had to say about exchanging the TV. I told her I've worked in customer service most of my career and this is no way to handle this situation. I will be escalating to corporate. There are times you need to listen and make adjustments to customer needs if appropriate. This was poor customer service. Hopefully, they look into this manager of electronics at this Walmart location.
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January 2022 by Amanda Erdman
Kids love the tunnels and ball pit, arcade games, go carts outdoor
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November 2021 by ryan b.
the duck claw machine that said "play till you win" for just 1$ is something i live for, but when youre down and on your last dollar you think to yourself i need at least 1 win to turn around my losses. i go to this machine after walking close to 3 miles from my box to just spend this one dollar i have. i get there and i realize i forgot my quarters on the ground when i was playing with them. i scrap up every last remaining piece of pride i have and scuffle through the isles of Walmart and find myself peeing in isle 4 while looking at the warm blankets. i go to stand like a superhero outside when i find a dollar on the floor in front of the duck machine so happy to see my life coming together i fart in excitement and almost cry as i realizes i really pooped. any ways i put the dollar into the duck machine that is "play till you win" and i get the claw to move over right above the duck just standing there looking at me knowing itll bring me some relief and i smash down on the red button... i got the claw to drop 4 inchs down and close mid air and retract back to the prize dropping location and then not let me play any more. Machine is broken and so am i, im heading home phone is dying will return, if duck machine is fixed i will write another review. till then bye duckling remember farts are extremely sus when you aint popped in a while. #OOPS
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November 2021 by Vanessa D.
It's sad that employees can ruin a store but that's what happened in this case. My 80 year old father went to get something to eat at the Subway and had asked an employee behind the counter if there were any open tables if he could sit there. They told him that would be fine. As he is older he does have a problem standing for long periods of time. There was an empty seat next to an employee who was a security guard for Walmart who was playing games on his cell phone. Being polite, my father asked if he could sit at the table behind him. Apparently he was bothered by being talked and became very obnoxious and immediately started yelling at my father telling him he needs to get away from him and continued to rant and rave and yell that he needed to get 6' away. My father tried to tell him he just wanted a place to sit and eat, but the employee became even louder and more nasty. At that point an argument ensued and the employee said he was gonna call the police, which he did. There were people there at the scene who were shopping that told the police that my father did nothing wrong but since the other guy was an employee and security guard they told my father he was banned from going to the store in the future. After he was leaving my father asked the police if they had a lot of calls and altercations from this employee to whicj they said several but he knew he would get away with what he did and has achip on his shoulder because of it. So a rude, obnoxious employee yells at customers simply because he can, and has peole banned from the store? My father was extremely upset and made several calls to the corporate office. He spoke to several people who were always going to get back to him, but never bothered to. Guess customers aren't a priority at this Walmart!! We will never go back, nor will any of our friends who live in the local communities there as this was completely unprofessional and uncalled for.
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June 2021 by Billy B.
This Walmart is the best in our area! The staff here is amazing, they are always doing their best, even in these trying times. If I ever have a problem, which is super rare, the staff is always helping and correcting the issue right away. I've used pickup occasionally and everyone there is just as amazing as the rest of the workers inside. I always spend my money here because the environment is far superior than all other Walmart's in our community!! GO KINGS HWY WALMART!!!
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April 2021 by Amanda Erdman Realtor
Kids love the tunnels and ball pit, arcade games, go carts outdoor
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December 2020 by John B.
This place employees are absolutely discussing racist pigs. Beware of the front counter teller, especially the one named Tracy she will cuss you out and call you racist names under her mask, while the other cashiers laghf like they all cannot or will not be fired. I'm sure the stores general manager is in on the racist name calling to customers as well. These people absolutely hate having to do their jobs. And they make it known to your face. And they steal money from your returns also and refuse to make it right with you. Walmart standards as a whole are low. Incredibly low. My best advice is to get everything anywhere else. And I do not tolerate racist run business regardless of the color of your skin!
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September 2020 by Brett B.
The way this walmart treats disabled customers is absolutely shameful. The run-around to get a seat for a severe diabetic while she waits at the pharmacy, truly revolting. There were some lovely women at customer service and one at the pharmacy as well.
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May 2020 by Paige W.
I have ordered 3 online pickup orders during this COVID-19 Pandemic, and I have to say I'm very impressed. All employees who have assisted us were not only positive, but were wearing masks. I'm very happy with Walmart's new and improved selection of food and beverages. Having more gluten free, vegan and alcoholic options is a huge plus. Using the app is super easy, and I also love the recommendations the search bar gives me when I type in something general. If something is out of stock with your online order the employees do their best to replace that item with the same price or cheaper. If an item you receive is somehow damaged, just call to inform them and they are HAPPY to replace it for you. Amazing customer service! Big two thumbs up!! Keep up the great work Walmart Employees of Port Charlotte, FL! :)
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April 2020 by Denise D.
WalMart on Kings Highway gets 5 stars for great service during covid-19 outbreak. Store is pretty well-stocked, carts are wiped down, signs posted for social distancing reminders, employees are showing up for work and are helpful and pleasant.
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November 2019 by Sue S.
I was foolishly going to buy something at Walmart this evening. I went in past three kind and courteous gentlemen and cut through self checkout to get to the small appliances when I was accosted by a very nasty lady who told me I couldn't stand there. I had no intention of standing there, but then she said I had to get out of that area like it was some major crime I was committing and there was nobody within 10-20 feet of me. I was so upset by her rude, nasty attitude that I turned around and left. Why pay people to be greeters and be nice when they obviously promote the nasty ones to be in charge of the traffic flow??? I can't imagine anyone getting treated like that and wanting to go back.
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November 2019 by Sassy A.
Cant believe that walmart allows people to bring their little dogs into the grocery part. I saw an elderly couple with the little yorkie in the store. The dog was on a leash walking and smelling everything. What happens if someone is allergic to dogs and buys that item that the dog touched??? Who is responsible??? People leave your dogs at home when grocery shopping, they do not need to be there, unless they are actually a registered service dog, if not then leave them home.
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October 2019 by Andrew E.
I will be quite honest, I have never been a real fan of Walmart until I met Linda from customer service at the Punta Gorda Walmart. Linda made it quite obvious that she was going to do whatever she could to make sure my experience at Walmart went well. At first, she was not sure if my returns/exchanges were going to go through but she tried everything she could, and after trying three different ways it finally went through. She was extremely kind and very understanding. I hope the best for her and I'm very grateful for the Punta Gorda Walmart.
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February 2019 by Spread Love L.
This is my Walmart however, I am ashamed that they continue to contract with that same nail shop. There have been so many complaints about their terrible service to some people. When a company you contract with is not sensitive to diverse populations. Why would you continue to do business with them. Between the constant chatter and yellow in a different language, the cutting and bruising of your cuticle, scratching your legs under the guise of a massage, it is a disgrace. The Walmart has proven again the money is more important than people. How did these people corner the market with such selective service? My friends and I have only had negative experiences at all of Walmart's nail salons in Port Charlotte. Walmart you need to take a look at these salons through various secret shoppers. You can do better.
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February 2019 by Rylan's C.
It's A Awesome Grocery Store! They are really Nice and They have almost everything that you need to purchase! I shop there a lot! Prices are Perfect
