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December 2023 by Joann Milander
Very helpful sales associates to help me decide what sofa bed I would need for my den . The delivery guys were very good. Aaron and his helper were considerate of getting it in the house to the room. I would recommend this place to everyone. And planning going back when I need other items.
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December 2023 by Molly Zosel
We bought a new home and have furnished it with furniture from Coastal Furniture. We love the style of furniture and the quality. The staff has been very friendly and helpful. It has been a great experience doing business here and we will continue to patronize them when needed. I highly recommend this store for good quality coastal style furniture.
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November 2023 by Jean Booze
Coastal Furniture has beautiful, high-quality furniture and decor. The staff is extremely friendly, professional and helpful. Aaron Marsh patiently assisted us with our selections and he had great ideas and offered several options and alternatives. The furniture was delivered when promised and the two delivery people (another Aaron and Dustin) were friendly and placed everything exactly where we wanted. I highly recommend this family business.
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November 2023 by Jacque Lundy
My husband and I purchased a beautiful white wicker bedroom set for our quest room last June. While having quests we noticed a defect in the dresser. As it being in the quest room and used infrequently it went unnoticed. We called Coastal Furniture to let them know there was a problem. They asked that we send pictures to them which we did. They called back immediately and said they would pickup the original and bring a identical replacement the same week. We were just thrilled with their quick response and sincere apology. What a great family company that really cares about their customers and stands 100% behind their furniture. We can’t thank you enough. This was the best customer service we’ve ever received!Sincerely,Jacque & Ron Lundy
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October 2023 by Stephanie Chicoine
I love everything about this store. We've purchased many items on different visits; furniture, rugs, artwork. My salesperson- I can't remember her name but she was stolen from the store next door, is so much fun to work with, she is the cutest sweetest lady ever. All of the people that work there are friendly and helpful, and the owners have always been there working alongside their staff. I have purchased items off the floor and ordered. They feature local artists and I have a beautiful collection of Anastasia artwork started?
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August 2023 by T.K. Sislers
Fantastic home goods shopping experience at Coastal Furniture! This is a family owned company who strives to give you the best customer service with high quality products. We love the painting of the sea turtles called “Shenanigans” by a local artist and the rope lamps with built in nightlights fit our coastal theme needs. This place is such a gem!
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August 2023 by Tony Jones
Amazing service! Aaron and Dustin were extremely professional, friendly, and meticulous. Thanks Coastal!
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July 2023 by Danna Crawford
I love my Murphy bed! And the delivery truck came right on time. The guys were so friendly and courteous. They put blankets down to make sure the floor stay clean. They were just wonderful to work with! Thank you to all the staff for excellent service! I’ll be back because I saw a few paintings on the wall I must have!
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July 2023 by Samantha Laugois
We recently purchased the picket fence table and trade wind chairs to match. It was the perfect size for our smaller dinning space. The owner was very knowledgeable about what would work well in our available space and was spot on with the colors he recommended to match our existing furniture. The Delivery was fast and the gentlemen delivering the table put it together quickly. They even removed my old heavy table to the curb for me. I have went back to order a swivel chair and ottoman for my living room that’s being customized. I can’t wait to see how it turns out!
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July 2023 by Hollie Homes
Left work early to get here before they closed. Open sign is on, only 4:33pm. People inside. Doors locked.We pulled on BOTH doors. Made eye contact with woman working, who looked away.
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April 2023 by Dean Gould
What an amazing company; family owned. So tired of talking to impatient, rude people on the phone but Lindsay was incredible, patient, helpful, with a lot of great ideas. If you are looking for coastal furniture, they are the best. Thanks Coastal!!
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February 2023 by Carl Farr
Great staff, excellent selection of unique coastal furniture. A must stop if you are looking for coastal style furnishings and decorating items.
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February 2023 by Matthew Radke
Can’t say enough great things about this place. Great product and an even better staff!
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September 2022 by Ted Finney
I would avoid this place at all costs. We ordered a bench on 7/23 and told that it would be in, in 2-3 weeks, which surprised us since typically a 9 month wait for furniture is not unusual. we were told that this was not like all other furniture, that they get these shipments in all the time and that it would just go on the next truck. We had discussed, as suggested by the sales person, that the fabric on the bench top was bland and should be changed, so we went out and spent about $100 on replacement fabric. When the bench did not arrive by 8/25, my wife contacted them and was told that it would be shipping shortly. When we had heard nothing by 9/6 my wife called again. This time she was told that it would ship in 2 weeks (hard date). Today, more than 2 weeks later, she was told that it had not shipped, and that the employee who promised that it would was wrong. We cancelled the order and they are refunding our deposit but WILL NOT consider refunding the $100 that we spent on fabric, which I would gladly turn over to them to promise to the next unsuspecting customer. Very poor customer service. One broken promise after another. IF YOU DON'T KNOW THE ANSWER, DON'T LIE TO ME!
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September 2022 by Kathleen Finney
This is in reply to a response from the store to a review that my husband posted earlier.Sorry, Mr. Marsh, but your response is not based on facts. The "hard date" that you insist never existed is a direct quote from the employee that I spoke to on 9/6. If there never was a hard date, she shouldn't have said that there was. And I did not interpret this as two weeks to the store; I understood it as two weeks to be shipped. That, however, did not happen. When I called on 9/23, the bench still had not shipped.To be clear, I was in no hurry to receive this bench. I wouldn't have cared if it took six months to arrive. I simply got tired of the constant promises that were never realized. The bench that I was told on July 23rd would be delivered in two to three weeks had still not shipped two months later. I just wasn't interested in continuing this farce any longer.As far as "civilized scenarios" are concerned, the employee that I spoke to on the 23rd would not let me finish a sentence and talked over me constantly. She was not listening to my concerns because she was too interested in rebutting my statements. Perhaps her assessment of my "lack of humanity" is a result of my refusing to be bullied.There is no need for your suggestion that we refrain from doing business with you in the future. I have no desire to repeat this experience.
