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March 2024 by Charles N.
Excellent service. Neil took care of us and made sure our bikes came on time. Wood buys there again
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December 2023 by Victoria D.
Very helpful staff. Greeted as soon as we walked in, while we only purchased some parts, Brett answered all questions and was very knowledgeable.
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September 2023 by Jay Hillgartner
Great team of employees that are knowledgeable and friendly. Came in for the free one year bike tune up which is a great perk. Will definitely make my next purchase from this location.
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September 2023 by Bob Brownson
Bait and switch. Quotes $500 for demo bike . Then when I wanted to buy it , Steve had to “re check’ the price . Oh, it was the Summer price he quoted , now it’s $150.00 more . ??. This is the second time in the past few years they have pulled this stunt.
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September 2023 by Douglas Lee
If you own a bike and are looking for a good shop then your search is over. These guys are pros and will make sure your well taken care of.
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August 2023 by Steph A
I came to this facility about a week ago. I had a bike that I had purchased from Walmart a year ago and I was trying to start working out with that. Towing my daughter and a toddler trailer behind me. It was a murder. I felt like there’s something wrong with my bike, so I brought my bike here to see if it was even worth fixing. They said they could fix it no problem but there may not be much of a difference so I just decided to upgrade my bike all together to a trek verve, two or 3 . I think it was. It was a surprisingly not difficult experience even though I had my two year old daughter, and with me a gentleman that was helping me it was quite helpful and patient he was super kind. I swear we were there for quite a while. I ended up also getting a helmet for myself and my daughter, he also inflated my tires on my bike trailer and I have my daughter in he also put on my equipment like my cell phone holder from my other bike on the new bike and also fix the reflector on the back of my daughters trailer which of course he didn’t need to do. That was nice of him. The whole experience was great. I test drove the bicycle in the back of the store without my daughter’s trailer on it noticed a difference right way. I was still having some pain in certain areas and they did some more adjustments and then I added my trailer on the back of that bike to see the complete difference it would be and it was like day and night it was like driving a Ferrari versus a Kia, ha ha I swear no joke I would definitely recommend this week. I am able to work out I used to be able to only go barely 4 miles and I’m able to go 10 or more miles now without starting to feel any pain I’m a beginner but it makes you just want to enjoy and ride a bike now that you’re not suffering riding it thanks to the store for their patience with my daughter and also myself and picking out a bike would highly recommend. They are very kind and patient people. Thanks again. Attached is a picture of my bike I purchased at my house with my daughters trailer attached to.
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August 2023 by Gary Litvin
Staff were very accommodating, explained all the different options to resolve our problems very nice about things, and got us taken care of in a very timely manner
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August 2023 by Steve Czajkowski
Steve in service is extremely knowledgeable and you know your bike gets done right.
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July 2023 by Brenda W
Super helpful and insightful. CR helped us and is the service manager. Good quality and nice service options. I would highly recommend.
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May 2023 by Philip Desautel
I'm 70 years old, don't have a car, and use my bike for everything; groceries, appointments, everything. Two days ago my pedals hub literally broke into pieces (the ball-bearings). I walked 2.7 miles to the Trek Bicycle Store of Port Charlotte in 90-degree weather. The Trek Store Manager, Steven, was able, willing and kind to repair the pedal hub immediately. This Trek Bike Store really cares about their customers. And this wasn't the first time I've received outstanding customer service (Chris previously) from the Trek Bicycle Store of Port Charlotte. Thanks!
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May 2023 by Richard Rohn
They staff & maintenance are top notch , pleasant , knowledgeable.Willing to go the extra mile to warranty and keep you on a safe , maintained bicycle. Purchased bicycles their for years. Will not go anywhere else!Their the best !
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April 2023 by P K
Such a friendly and professional bike shop. Great communication and follow through. I appreciate their careful work.
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February 2023 by R G.
Real simple review. I don't like when managers concoct statements that were not made especially when it substantially alters the price of an item in favor of the store.
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February 2023 by Vyonne Miller
I love this shop. The staff is so helpful . I have been to this shop twice and both times I was impressed with the service, friendliness and work done to my bike. I will go back every time I need something for my bike.
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February 2023 by Brad Randall
Chris was very helpful. Store is stocked a little light but still found what we were looking for.
