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October 2023 by Karen Wells
We have thoroughly enjoyed working with Pat creating our custom, special fabric furniture. She is more than patient with clients as they sift thru hundreds of fabrics and styles. She works hard to get her clients fair pricing. Baer's store in general has gorgeous and unique selections. It's fun shopping there! Delivery guys are awesome too. So friendly and accommodating.
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October 2023 by Wanda Dobrovolny
Ginny helped us pick out our leather sofa and love seat. She was very helpful, knowledgeable and friendly. Thw delivery people were also wonderful. They were friendly, hard working and very helpful. The actual scheduling process was anything but good. We were not able to be there when they scheduled us so I contacted them. The person that responded was rude, condescending and unhelpful. She said our delivery was rescheduled for Tuesday. On Sunday someone called to schedule us. I told her we had been scheduled for Tuesday and this person was also rude, condescending and unhelpful and said we had not been rescheduled…I’m not sure if it was the same person. The delivery scheduling person left such a bad taste in our mouth that I’m not sure we will be back. I can’t say enough good though about Ginny, the sales person and the 2 men that delivered our furniture…hard working guys!
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October 2023 by Larry MacKenney
One of our daughters and her husband bought the Tommy Bahama Anchorsaway firm, queen-size mattress & box spring for us as an early Christmas present.The delivery was on-time, speedy, and put together quickly but with care!It's comfortable for both of us and obviously has quality built-in!We're both looking forward to years of restful sleep!We thank you for your great service!
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September 2023 by Deb Williamson
Fabulous service from beginning to end. Michael, our sales associate was extremely helpful and very knowledgeable. We purchased two leather living room pieces, a floor lamp, coffee table and side table as well as a chest of drawers and nightstand for our bedroom. The delivery exceeded expectations. The delivery crew was polite, courteous and very attentive to set up the furniture without leaving and packing materials. Thank you Baer’s Furniture Co. For exceeding our expectations and making our first purchase a pleasure.
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September 2023 by Helen Meiller
My experience with Baer's was a very pleasant one from start to finish. Pam, the salesperson, was friendly attentive and professional. The delivery actually arrived early and the delivery crew was fast and polite!
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August 2023 by Michelle
The crew were wonderful. They were conscientious, careful and accommodating with me changing my mind. It was over 100 degrees outside but they never faltered. I wish all of my deliveries could be made by them.
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July 2023 by Bootstrap Phil
My 5-star review is so much not for the store, all though got a good price on a mattress here, but the salesperson that helped us. Frank that helped us was very helpful and knowledgeable and made sure that we got the right mattress for us, he took the time to make sure we had a good experience and bought the best one for our needs. Frank is a sincere and genuine and customer service is outstanding! Thanks Frank!
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July 2023 by Brian Skelton
We returned for 4 bedroom sets. Got a great sale deal and we found a set that was perfect on clearance. All in all our third buying trip to Baers. The delivery team is fast and clean and are careful in your home. Unlike Havertys that damaged our railing walls. Linda is the best salesperson. She was there with customer focused service beyond the sale. We continue to go there first and find the best deals time after time. Highly recommend the Bears team!
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July 2023 by Rich Willson
We recently purchased a dining room set from Baer's. We found the sales representative, Joe, to be extremely helpful and knowledgeable. He quickly understood what we wanted and directed us to several options. The delivery was scheduled at our convenience and the two young men who handled the unboxing and assembly were very courteous and professional. Overall, it was a very low anxiety process and we are very happy with the dining room set.
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June 2023 by Doreen Gouveia-Foley
The sales girl was awesome she took great care of me. My delivery guys were great! There was a nick in the table I ordered. My delivery guy called in and they are replacing it within a couple of days no problem at all. The rest of my furniture was perfect!
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June 2023 by Wendy Tibus
Great all around experience! Stopped into the Port Charlotte store and met Mike at the door, great guy and very helpful. We found several pieces we loved, bought them that day and they were professionally delivered 3 days later with 0 damage. Great delivery crew too.
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June 2023 by Pete Ciliberto
Great experience! We purchased some furniture pieces for our new home from the clearance section of the floor and I expected because we purchase clearance items that we would probably expect a subpar experience. Not the case! The staff treated is extremely well, the delivery was seamless and the delivery team went the extra mile. Highly recommended!
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June 2023 by linda grant
Frank Waller at baer's sold me my piece of furniture, pleasant, knowledgeable, and easy to work with. The delivery guys were courteous, careful, and pleasant, worked quickly and all three worked well together. They deserve a raise. I have had several deliveries this past year and won't return to one furniture store because of their delivery guys. Baer's, you better hang onto these people, good workers are hard to find and retain. Five stars all around.
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May 2023 by Matt Legare
Everyone was great from start to finish. The salesperson, Jenny, was great at the store helping us find what we were looking for. Delivery was quick, we purchased the furniture on Saturday and it was delivered the following Wednesday. The deliver guys were just as good. Super careful bringing our new furniture in and very nice guys. I didn’t get their names but they were awesome. We’ll definitely be doing business with Baer’s in Port Charlotte again.
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May 2023 by james curtin
Purchased several pieces of furniture from Baer's Port Charlotte. Salesperson Lynda was very helpful. Store had great selection and sale prices couldn't be beat. Furniture arrived today. Troy and his crew were great. Furniture looks amazing! My last set was purchased at a Baer's and lasted 20 yrs. I would highly recommend this store!
