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August 2024 by Eddie Agramonte
Joesph was absolutely amazing quick polite and new exactly how to get me in and out quickly
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July 2024 by Tracy Massari
Laken was terrific! Thank you so much for your knowledge, professionalism, and patience.
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July 2024 by Larisa Erwin
Jermaine was awesome! Helped me from beginning to end! Highly recommend!
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June 2024 by Rick Peacock
I was completely lied to about plan and its costs! Either lied to or totally inept unknowledgable staff.
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June 2024 by North Florida Eats
The staff here we're super friendly and helpful. Easy to purchase my new phone and transfer my data. They will get my future business.
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June 2024 by Marcia Oltz
Joseph st this store was one of the most knowledgeable and attentive to fix all my problems today!!!
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May 2024 by petsitter813
Had a horrible experience with a very rude associate today. Although the head company said this business would be totally capable of helping, it was clear she would/could not. Maybe she was having a bad day, or maybe they are not efficiently trained. A neighbor had told us previously how they were treated there when a parent passed and they needed to turn a phone in and stop service, so I should have seen the writing on the wall.
That's okay. The business next door was easy and eager to help us transfer data from one phone to another. Thank you Tech Hospital for wanting to help with a smile!
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July 2023 by Benton Stamper
Met with Maxx close to store closing. Very professional and helpful. Went above and beyond! Great job Maxx
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July 2023 by George Draughn
Max and Shawn were excellent. Really helped me in a pinch. Very knowledgeable and helpful
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April 2023 by William Neill
Brandon Wells is very helpful, efficient, professional, and personable. He was able to configure our phones and account to save us money. He is a pleasure to do business with.
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April 2023 by Elaine Raby
Brandon Wells was so helpful and provided professional customer care.
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March 2023 by Julie Stephens
I had been dealing with some major billing issues and use the Nocatee store. After many phone calls and frustration, Maxx happened to be at the Nocatee location when I called He spent ample time researching the discrepancy and explained my bill detail by detail. He listened and reassured me. It was very refreshing! Highly recommend dealing with Maxx if choose the PVB location. Can’t thank him enough!
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March 2023 by Tabitha Byers
Zach is awesome!! My husband’s phone met its fate alongside I-95 on a Friday night (long story but geotracking is eerily accurate lol). It looked hopeless and we didn’t know if we would be able to recover anything. By 11am the next day, we had a new phone and Zach was able to recover everything! Not to mention, even though the phone was crushed, luckily the battery was in tact and we were able to get an $800 credit towards a new phone because of the current Verizon promotion. We could not be happier with how the situation turned out! Thank you, Zach, for your help and thanks to Verizon for the awesome deal.
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March 2023 by Greg Powell
Maxx helped me get my SIM card activated and got me off of sos mode. Very helpful!
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February 2023 by Grace B.
The Verizon representative in Ponte Vedra Beach, FL is fabulous. Lakan is fantastic. She was patient, professional, knowledgeable, and thorough beyond belief. In all my years, I would say that Lakan is the best, most competent person I have ever met. It serves Verizon to have her as your most valuable representative.