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March 2024 by Kim Norland
I cannot recommend the UPS Store Nocatee enough! Every visit is consistently met with the most helpful and friendly service. The staff here always greets you with a smile, making every transaction not just a mundane errand but a genuinely pleasant interaction. They truly go the extra mile to ensure customer satisfaction when we need help with anything from Amazon returns to print/shipping. Their dedication to exceptional service shines through in everything they do, making this store a standout in the community. If you're looking for reliable, friendly, and efficient shipping services, look no further than UPS Store Nocatee!
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March 2024 by L B.
This store has a great team. They are speedy and friendly. They are busy but still have a smile on there faces. Keep up the great work.
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March 2024 by KJ Johnson
BLOODY RIP OFF! They charged me $10.37 to print 3 pgs and scan them back. I told them this would have costed $2 at the one by my house...dude just shrugged like oh well. Terrible service and ridiculous gouging. I will never spend my $ in here again!
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March 2024 by Colleen Lindhurst
The manager at this store has a bad attitude and is very abrasive.
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March 2024 by riley valent
Leigh made the processes so easy printing my cousins itinerary for her Bach trip! She was very helpful with helping me pick out what paper to use and sending over the correct info I really appreciate the kindness and will always be a customer!!
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February 2024 by Sonsaray Stansfield
Today was my second visit into the store. And it was just as good as the previous review I left last week. Jill was extremely helpful last eeek and today Brianna went above and beyond to help me today with my 8 individual returns to Amazon. She had a positive attitude throughout the process. She was super friendly , professional and efficient.
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December 2023 by sean o'malley
I ship a lot of computer equipment for my business and always use this spot. They have never lost or damaged a thing. They are always friendly and the owners are awesome.
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December 2023 by Rhonda Lynn
I frequently visit this store for various tasks...copying, printing, mailing etc. The staff is always friendly, helpful and gets the job done quickly. I believe wholeheartedly that the store runs so efficiently because of the manager Leigh. She is so knowledgeable and courteous to all of her customers. Always in the trenches alongside her staff, she is the textbook definition of a true leader.
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November 2023 by Craig F
I had a great experience with Briana here tmat this UPS store location, so much so i thought id leave a review. I have heen coming here for various things for the past few months and its nice to have a pleasant, efficient store to keep you in good spirits as opposed to maybe other experiences we caj all relate to. Thanks Briana!
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November 2023 by Kimberly Mauerberger
I frequently fax documents from this location and have always had a great experience, very professional yet friendly and efficient! I was recently in the store and Leigh was so nice and helpful she made my day!
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November 2023 by John Nason
I’m a long time customer and huge a fan as they always go the extra mile in working with the customers & provide great service. I don’t do just mailings; also print jobs & get passport/visa photos there as well. Leigh, the manager, provides expert quality & customer service. The only down-side is it can get very busy at certain times but they do their best to keep the line moving.Keep up the great work! ???.JohnN,
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November 2023 by Jocelyn Stelson Wynston
This is the absolute WORST location!!! They are not very helpful. They make you feel like your an inconvenience. I have had numerous issues and it only happens at this store. Highly suggest you find a nicer store or maybe UPS should train them how to treat customers to this store only.
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October 2023 by Cellan Lehman
Terrible experience. It was monsooning outside. I waited in my car for the rain to let up but it didn’t so I made a dash for the UPS door. The document I needed notarized for the next morning under my shirt, hoping to keep it dry. I was soaked but my important documents made it. I asked the lady at the front, named Lee, for a notary. She pointed to the notary hours. I had missed the cutoff by 10min. I asked her politely to please make an exception, that I had left work early, ran thru the rain, my clothes and shoes soaked, and hoped she could help. She repeated the notary hrs. There were no customers in the store. I assumed that the person able to notarize had left, but asked Lee anyways. She was a notary. But not willing to make an exception. No special system required, Lee. Just a witness, stamp, and a signature. And a heart. Lee had none of that for me.You have karma coming to you Lee, but I suspect it’s back logged for you. Once you’ve paid your debts I do wish for some compassion and happiness in your life. Then maybe you’ll see how to be with others.To the owner of this UPS store. Lee shouldn’t be customer facing. She’s rude, unfriendly, and bad for business.
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October 2023 by Scarlett
THE worse UPS store EVER & I’ve been a UPS customer at numerous locations for MANY years.Management is beyond rude & not helpful!!! I had a mailbox here (Nocatee location) for many years but I let it go because of their continued, rudeness and now have one at a different location. A location where everyone is courteous, helpful & glad to have my business.Trust me, go somewhere besides the Nocatee location. Beyond RUDE!I only give one star for the convenience of location.
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September 2023 by Stephanie S.
I do not know what happened at this UPS location, but the past 2 times I've gone here I was completely ignored by both women employees. When I asked if I could get a receipt for a package I was dropping off, she told me next time I should use the kiosk. I was the only customer in the store! I didn't realize they had a kiosk but nonetheless, she was rude and lazy. Today, again, similar thing happened and again I was the only customer in the store. If I could give 0 stars I would.
