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“Super helpful and really friendly staff. Went in right before a hurricane and got wouldn't even know it. Enrollment was calm and willing to help. Will definitely shop here again”
“I took a woodworking course at the Jacksonville, FL Rockler store and cannot say enough positive things about the experience. My teacher, John, was excellent and walked me through the process of creating a cutting board over two sessions. I subsequently, made five more boards in my home workshop. I purchased a Triton planer from Rockler with John's assistance. The tool is a great addition to my modest garage shop. Every staff member was helpful. I look forward to future courses and being a loyal customer of this quality business.”
“This is an above average store. From the thoughtful and kind young lady at the entrance to Derek who is very knowledgeable and goes above and beyond. He helped me order two Bistro Sets, and various yard work items. He is very good and sets the standard for others to aspire to. follow.”
“The best place in Jacksonville for marine supplies. There is no place around that will go as above and beyond to help you as Specialty Marine. If they don't have what you are looking for they they will order it for you or try and fabricate it onsite. Greg has been an absolute rock star in helping me troubleshoot and fix issues I have had with my boat. Customer service and pricing is top notch. I wish I would have learned about Specialty Marine on Mayport Road sooner.”
“Needed help today with a step stool that needed new feet! Not only did Tim find what I needed he installed them for me. This is not the first time he has gone above and beyond. When I thanked him he said he is from old school hardware. That is so rare today. Thank you Tim.”
“Great variety. Well stocked store. Great service. Bought 2 -1/2inch Milwaukee short body impact wrenches. Same price as Home Depot, but Ace had them on sale for 25 dollars off. Saved 50 dollars. ?”
“I purchased a chainsaw from this location. I had an issue with the chain after it came off the bar while using it so the next day I took it back to have it looked at. They have a Stihl service tech on-site and his name is Roby. He showed me exactly what was wrong and fixed it up as if it were brand new again. Thank you Roby and Ace for making customers feel valued.”
“I don't do a ton of reviews here. Jim worked with us yesterday with the patience and expertise of a saint. Their selection is huge and everything is solid quality. Jim worked through all our cabinet sizes, and even his personal recommendations for finishes, and styles after his many years helping setup kitchen's and other things. In the end, it was this outstanding customer service, the fact that it's local, and his genuine kindness that made it a no-brainer to go with them for all our hardware. After seeing all the other selection for doors and other things, I will most definitely be back. Thanks Jim!”
“Happiest of holidays to the staff at Turner Ace Hardware, especially Mr. Bob Pollard !!! I came in before x-mas looking for a dependable Meat thermometer, I was preparing a expensive cut of prime rib, and needed a good quality meat thermometer, I chose the middle of the range thermometer ( big green egg meter) about 40.00$ ! It was the perfect choice!! Our Standing Rib Roast came out Perfect!!! Thank you Mr.Pollard, You made me an instant kitchen Genius!! I ,myself was so proud of of my ability to pull off the unthinkable! ( a perfect dinner for the family!! I would also like to say that I enjoy this hardware very much! Everyone working at this location knows what there doing!! They treat the customer Right!! Happiest of New Year! Liz-Gregg Welliver”
“I needed a spare key made for my front door lock. In the past I've had good luck with having duplicates made at a local Ace Hardware. Not this time. After 2 unsuccessful tries I took it to this Home Depot. I explained the situation to their key cutter, a man who called himself "Flip" and who appeared to have expertise. He closely examined the original key and noticed a barely perceptible groove the others had missed. He fiddled with the machine until he got a perfect match. THANK YOU, Flip!”
“I’m pretty handy and I’m a longtime user of Home Depot services and products. I fell 2 weeks ago and broke my wrist. Today, without prompting, a young Home Depot employee, Joey came to my rescue and loaded 40 pound bags of salt into my truck. What a great person to have on their team. I am impressed.”
“Today I was greeted by every associate and asked if I needed help. It was very refreshing and I got the help I needed as I am so clueless to home improvement. Thank you I will continue to do business at this establishment . Big thanks to the associate in plumbing Todd and Destiny working self checkout.”
“I’m a regular here and I’ve had the pleasure of being helped by April. She is a breath of fresh air. April is knowledgeable, anticipates needs, goes above and beyond whenever possible. It is apparent that she truly loves her work and her customers. I hope she gets the recognition that she deserves. God Bless You, April. We love you! ?”
“Had a 0600 apt time. Emptied out by 0630 or so. The forklift operator even walked thesigned bills out to me. Everyone very friendly, professional, and helpful. Thanks!”
“I asked for assistance in picking out some tools. The young man asked what I needed them for, listened, and advised me on which brand and types would best suit my needs. So, I appreciated his patience and help. Actually saved me time and money by recommending items on sale. Sorry, can't remember his name. But, thank you!”
“Great home depot. You get what you expect from this brand. I like to order online to save time and pick up inside. The system works great, and I always get friendly service.”
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“Fantastic store with everything you need and exceptional service. The staff is knowledgeable and extremely helpful. Bill took great care of us. Highly recommend Proctor Ace Hardware.”