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July 2023 by NEO
Very friendly people. Was openning bank account for my wife. All people from the guy who met us when we entered, a senior man and a manager whose name is Summer Noble.We are foreigners (with green cards) and I was working myself in an intrrnational bank in my country but I was very pleased with the professionalism and kindness we were met at the bank.
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March 2023 by Nuc Guy
If I were starting over, I would find a bank that had customer friendly hours.
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January 2023 by Phillip Thompson
They only ever have one teller. Takes forever
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May 2022 by Bayou J.
They don't answer the phones and difficult to get other than counter service for a walk-in.
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February 2022 by Paint Plus
This branch was amazing, especially Summer. She helped me navigate the estate division and took care of everything that I needed. Thanks for all the help!
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May 2021 by John Meridith
waiting for a call back from the manager. Kevin shouldn't be allowed to speak to the public. I don't use twitter or facebook. Still waiting for the call back. Not looking to engage on twitter and facebook unless its a regional manager/director that will address my issue.
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May 2021 by Venu R
They never adhere to time written in front of the door for closing
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May 2021 by Ryan
Horrible experience. After an unpleasant phone call and being placed on a very long hold, they came back with a number for me to contact an “Account Representative”. This number ended up being a general department number from google. As soon as they gave me the number, they hung up. Incredible. I don't know why I ever began banking here. BOA is a horrible bank to support. They invest in unethical businesses and treat their own customers like garbage. I'm pulling all of my money from this corrupt and poor servicing institution and plead for anyone reading this to do the same.
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June 2020 by Steven Sheremeta
Long wait for a teller (only one) yet there are more employees siting in their chairs than helping customers get in and out quickly.
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April 2020 by Ryan W.
Horrible experience. After an unpleasant phone experience and being placed on a very long hold, they came back with a number for me to contact an Account Representative. This number ended up being a general department number off of google. As soon as they gave me the number, they hung up. Incredible. I don't know why I ever began banking here. BOA is a horrible bank to support. They invest in unethical businesses and treat their own customers like garbage. I'm pulling all of my money from this corrupt and poor servicing institution and plead for anyone reading this to do the same.
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April 2020 by EJ
All of their dry thru teller windows are permanently closed. So any transaction short of a simple ATM withdrawal, we are forced to go inside the bank and risk our lives during this Pandemic. Very rude tellers. Unfriendly atmosphere. No one says welcome, smiles or much less offers to help you.
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March 2020 by Chloe Martinich
Called because I need to get a document notarized, I was told on the phone that I can come in even without being a member, went on my lunch break and then got there and was told no I cannot get it notarized because I was not a member and not one person even tried to accommodate anything after me driving all the way over there. How unprofessional.
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March 2020 by Jordan Mandel
Lindsay Harris was great - she helped handle a number of things on the accounts with ease. Tough to find a good banker these days - would recommend her.
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February 2020 by Turner Roberts
One teller 3:30 pm and 7 in line. But I can hear many employees in back laughing and not concerned. It is always like this when I pay rent here. The worst customer service I have seen in a long time.
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December 2019 by Sofya Broytman
Got appointment with notary, waited for 20 min, nothing... go to March Landing location, much better service.
