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January 2024 by Rich Wolcott
Sucked
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April 2023 by Pete Munoz
Always promise good service, well maintained trucks.
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October 2022 by Gio Serrano
Great customer service
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October 2022 by Jo Anna
STAY FAR AWAY FROM THIS LOCATION. They overcharged me a whole day with a dolly. I didn't even get to use. Nick the guy behind desk called me early morning to say I was late returning the truck and to return it asap . I advised I see a pending charge for second day, he states bring back the truck I'll take care of it ..Lies they hit my card with $145 on a $50 rental.. SCAMMERS reporting to All agencies…
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October 2022 by John Anthony Miranti
Great customer service
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February 2022 by Jo Babie
STAY FAR AWAY FROM THIS LOCATION. They overcharged me a whole day with a dolly. I didn't even get to use. Nick the guy behind desk called me early morning to say I was late returning the truck and to return it asap . I advised I see a pending charge for second day, he states bring back the truck I'll take care of it ..Lies they hit my card with $145 on a $50 rental.. SCAMMERS reporting to All agencies…
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November 2020 by Joyce G.
Made my reservation via phone yesterday - received a email confirmation and a text confirmation. I arrived to this center. Upon arrival an associate was sitting outside on his phone. The other associate inside sitting behind the counter - was also on her cell. I said hi I have a reservation. No hello no how are you - nothing ! Then she tells me we don't have your rental. The previous customer has not returned it. Needless to say I am upset as I have scheduled 4 pickups of purchases I have made. I asked why was I given a confirmation and now no vehicle. The response was sorry the customer didn't bring it back! Ok and why did you not call me? The response ... we are busy and I could not get ahold of the customer with the cargo van. So, you are sitting here doing what ??? He is outside sitting there On his cell and you can't find two minutes to call your customer ???? Epic fail ! So she says you can go to another location - which is right back where I started! Asking if she can confirm that the van is there .. she says you will get a text to confirm! What!!!!!!! i has a text from YOU and the damn van is not here ! Please confirm before I drive there .. I was told I could call. Are you kidding ? She went on to say I see it there ! This is unacceptable !!!! You let me down U-Haul - well this center sure did!!
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August 2017 by Arisnel Jimenez
Good Uhaul nice people
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September 2016 by Wendy Hauk
Excellent customer service. Employees are very nice. Made reservation night before and was in and out through next morning. Thank you. Not many companies have good service anymore.
