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October 2023 by Armen Matveev
Absolutely legit.Great customer service!
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May 2023 by Artemii Timofeev
I try call and order part but someone just dropped phone.Crazy customer service.Never not use!!!!!!
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April 2023 by Matt Williams
Terrific customer service, thanks Art
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March 2023 by Mohinder Manning
I Ordered a blower motor a month an a half still have not received yet, trane email 3 time that it was there, drive and use my gas 2 times to pompano beach location and 1 west palm beach location an 2hrs drive 1 way, palm beach location reorder to go back to pompano beach from Texas they said it will arrive in 2 days which was Friday I'll called them this time still not there going to call again today hopefully its there this time. This sucks my customer and I is so unhappy with this whole experience .
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March 2023 by Mauricio Dezayas
Counter person was lost, guess he is new.
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March 2023 by Leo Ribas
1h on lane just to return one part in warranty.
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March 2022 by RS Gaiming Soltren
Great staffing AAA service
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March 2021 by David Anger
For Trane they are good at this branch
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March 2021 by Paulette Rice
Professional. excellent customer service excellent customer service would use them again and again thanks train
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March 2021 by Sergio L. Pita
Good service
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March 2021 by Rance
Awesome team
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March 2021 by Chet Ryan
Always fast and friendly
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March 2021 by anzeus narine
John my favorite counter sales guy at Trane in Pompano!
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March 2021 by Matt
Long hold times (28 minutes) most recently only to be transferred for another 10 minute hold to then be told they won't tell me why there is incorrect info on the parts list for our home system. I understand they want homeowners to call an HVAC tech however I am an electrician who is more than capable of changing a fan motor in a condenser I bought from them and they should at least have the professional courtesy to correct the information that came with my condenser from the manufacturer which is inconsistent.Even AC Tech friends I have spoken to say the same about Trane, poor service, long hold times, not what they used to be, etc...When transferred to the survey at the end of the call the representative disconnected the call after the first question was asked before I could answer..Poor service, will buy a different system when the time comes, Goodbye Trane!
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March 2020 by Corey Russell
Quality fast service for the HVAC industry. I recently had a warrenty return. And unlike other supply shops. Trane was so fast and easy.
