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July 2023 by Rem L.
I was at this home depot and 2 different floor helpers couldn't help me for an item. So this man named Jay in design helped me with something that wasn't even his department. I said that's ok another time. He said no let's look up the item in the computer. Not only did he find it he walked me to the right place. Thank you very much
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July 2023 by Collin W.
Hilbert & Rich we're extremely helpful with my sewage issue. I had no clue how to use this rental equipment but they went above and beyond training me and teaching me all the safety aspects and how to. Absolutely five star customer service!! Too bitch managerial qualities!!
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February 2023 by Robert S.
I like to go to Home Depot for their large selection of cleaning products...you can get some really good concentrated products here that will last you for a long long time.The unit prices vary by the brand, so depending on what you want and what price you want to pay for, you will have some choices.I found the store very typical. Large aisles, well stocked, all prices nicely labelled. I love using the self checkout lanes. Easy.
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February 2023 by Andrew D.
I've been going to this location for awhile now, most of the time they have what I'm looking for in stock, but recently I had the most awesome experience. I've been doing some small DIY plumbing projects on my home and had to run the water line to my refrigerator, unfortunately when the build was built the plumbers reversed the set up for my water line under my sink, I decided to finally tackle this project and figured I can handle this on my own, after two days of back and forth to the store to get the right size and fitting I met Andrea! With a smile on her face she offered her assistance in finding what I was looking for, Andrea suggested a fix but it wasn't quite right since it switched, I explained my predicament to her and without any hesitation she showed me what I would need and how to make the connections. She was so patient with me and helpful. I was skeptical but she assured meIt would work. Came home and the connections were exactly what i needed. Andrea is star at that location and her patience was very strong, I'm surprised she's not a manager, with amazing customer service like that I'll be back again and again. My new go to home Depot location going forward. Thank you Andrea for all you help and patience. You're a true gem!
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September 2022 by Linda L.
It's a good thing I'm not the manager at this Home Depot. Every time I've called either no one answers the phone, you're tranferred to the wrong department, or they put you on hold for the rest of your life. Once in a great while you deal with someone that does their job right. Pretty sad.
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September 2022 by Timur S.
Terrible customer service. I requested someone to come and measure my door. I said "I need ASAP" . They made appointment Friday, but nobody come here, after that I called and (hey, is he coming? I'm still waiting him. They answer "yes, he will come") after he didn't come anyway . I call Home Depot they said we are not responsible for that. Omg guys, If you are not responsible why you provide this service? Terrible terrible service
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July 2022 by Rinaldo Abruzzini de Barros
Very busy
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June 2022 by Mike B.
Unfortunately the store is marred by extremely unfriendly and unhelpful staff. It's sad in today's environment that they can't so much as muster a smile or a hello. And throw attitude when you ask them a simple question. The "I don't care I'd rather be anywhere else but here" is unfortunately prevalent in the store. I usually shop another Home Depot and certainly will not be back to this one.
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April 2022 by Greg D.
I wish I could give 0 stars. Everything went from bad to worse. Took 5 trips to order blinds. Wrong size arrived. I can accept that. Customer service was atrocious. They kept insisting that their "system" said I was refunded a certain amount. I showed my account balance and they refused to resolve. This has been 8 weeks of headaches with no resolution. Worst customer experience ever. Shop here only if you love headaches.
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January 2022 by Thomas “Packee” Poling
On this particular experience I have no complaints, I rented a tiller, the employee that assisted me was more than happy to help me put the teller in my truck and it worked fantastic, did the job that I wanted to finish. When I return the teller it went as smooth as can be, this time with a different employee just as nice and helpful. The price was reasonable and it was a solid experience and I would recommend this to anybody that wants to rent equipment from The Home Depot.
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January 2022 by Mark Schram
Great Staff, Guys/Gals streamline your needs. They even went as far as loading the buffer in my truck! The Customer Service Counter was great had a good chat with them. Friendly workers in the aisles(Young Lady w Green hair, very personable/helpful, nice attitude, great Store!
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January 2022 by Wit Heck
I rented a sewer machine. They checked it before I took it home,to use. It was fine, but after 10 min, the cable stop spinning. Making the machine useless. I called them up, and they bumped me up to better machine. At same price. Everything worked out well. Thanks HD
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January 2022 by Ed Zachary
These guys were great I dealt with, very professional, helped me out a lot, knowledgeable
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January 2022 by Helen Irby
Very helpful when asking for it. Told me how to use the tool and got the job done and it was great
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August 2020 by Bruce K.
Organized and laid out similarly to other THD's, Dad knew exactly what he wanted and we found it in the right places. It was helpful that there's a "template" in the nuts and bolts area where we could test the widget and measure it to the right size.One thing we wanted is no longer being sold anywhere. We even reached out to the manufacturer and they don't make it anymore - a 6 inch shelf bracket. So we're still hunting around for those.The store has a firm mask requirement for all patrons and staff.[Review 13678 overall, 997 of 2020, number 1091 in Florida.]
