-
December 2019 by Julia D.
I've never been so confused. The pictures showing this salon are not even close to what is inside. Finding the establishment was impossible due to no sign indicating the business. My friend and I were there for pedicures and they brought out what looked like a seriously used bowl with blue water in it. The store looked dirty and unkept. We left.
-
October 2019 by Claudia Echenique
Espectacular professional
-
September 2019 by Cassia S.
Zero for Customer service. Today my elderly mom scheduled an appointment at 6 pm for mani / pedi. She got there ten minutes earlier, the technician had left due to a "small personal problem ". They did not have another technician to replace her. Nobody ever called my mom to let her know they could not perform the service they scheduled. They did not offer her anything. My mom came back home disappointed and upset because she is going on a trip tomorrow morning. So inconsiderate and unprofessional!
-
March 2019 by Katie A.
Came here for a gel manicure and was greeted nicely by the women since I made an appointment online. My nails were previously dipped so knew the process takes time. However due to the language barrier I couldn't explain that. Spent 20+ minutes of soaking in acetone before a manager came over and I explained they need the motorized tool to get the top layer off then a quick soak. That's when I was told 2 stories: they just opened 2 days ago and then that it was broken and coming tomorrow. Nonetheless the techs were sweet and filed my nails manually however that added another 30min of my nails soaking in acetone. Unfortunately an hour and a half later I had to go back to work so offered to come back and pay now. They were apologetic and told me to pay when the manicure was complete. At work my nails were so frail I believe from the acetone, 3 broke. I was cutting them regardless but still I went back to finish the manicure and have them painted. However, another customer walked in mid paint even though they were closing in less than 30min but told them to wait she was almost done with mine. She rushed my nail painting and said you're done and sprayed an air can "to dry." No dryer or wait 5min til they are done. Asked for payment and the moment I went for my wallet my fingers smudged. Unfortunately I didn't notice until I was in my car, but the technique, skill, and the fact I had already spent 2 hours in a nail salon for a basic gel manicure was beyond me and not worth my time to go back in and attempt to explain to her. Regardless of it being $25 I will not be returning and will need to redo my nails today. This location is decent for the price and the techs are extremely hospitable, but if you don't speak Portuguese there will be a language barrier.
-
September 2018 by Flavia S.
My mom told me about this place and I am so glad she did. I used to never get my nails done because every time I went to an Asian place, I'd over pay and be completely disappointed with the outcome. All of the ladies here are perfectionists so you will NEVER have a bad experience. In Brasil, they go HAM and remove cuticles unlike the Asian nail places here and these ladies are no different. Prices are reasonable and they have mani/pedi combos which are really affordable as well. I go to Livia for my dip/gel manis and whoever for my pedis as they do both at once If you request it. I don't care if you have a person you've been going to for years, give them a try and I PROMISE you that you will not be disappointed. I've already turned two of my girlfriends onto this place. Also, make sure to make an appointment because they are always busy.
-
May 2018 by Elizabeth F.
I usually have my nails done at this place and they do a amazing job, but last week I got the best surprise ever! They have a facial especialist too! She gave me a demo and I loved it! This week I started doing something named hydrodermabration, and the first results are amazing! I'm extremely happy with Katia (the esthetician) she's very knowledgable and sweet, I definitely love this place!
-
December 2017 by Natasha A.
Got a full set acrylic here and I would actually give 5 stars if my nails lasted more than 6 days (yeah 6 days after I got it done my nails started to fall off) not worth paying $50 and your nails don't even last a week!
-
November 2017 by Tamara V.
The service at The Esmalteria is superb. My Tech is Carolina and she is great , her work is the best , it lasts and she is very meticulous. Camila at the front desk makes the best coffee ever, strong and delicious. Most Ladies speak Portuguese and English , I can understand and speak few words , they make me feel so welcome. I'll always be back !
