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November 2023 by King Arturo
I've dealt with a lot of retail bankers throughout my career and for my personal finances and Cristina at TD Bank Pompano is absolutely the best! Not only was she able to handle my banking needs, she called me the next day to follow-up to make sure that I was satisfied with the service provided. I am totally impressed with this great banker.
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November 2023 by Sandra Guadalupe
This branch has the best customer service I have ever experienced at any other branch. Tricia went above and beyond to help me with all my needs. Also Cristina greeted me right away and made sure I was seen by the appropriate person for my issue. They are really a great team at this location.
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November 2023 by Mucollari Ledjon
30 minutes to wait in line to update my new cell phone; what a joke
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August 2023 by Keith Duran
I know a lot of times these reviews are made for complaints. But I just want to give credit where credit is due.Cristina at the TD bank in Pompano Beach is awesome. She made some very helpful suggestions regarding me opening a savings account and keeping a majority of my funds there. To protect me from fraud and other reasons. The very next morning, I put my card into an app that was portrayed to be a company that it wasn't and attempted to use my debit card for a fraudulent purchase. It felt very reassuring that the bulk of my funds in this account were safe in my savings account.She has a very contagious personality that is just beautiful and brightens up my mood as well the other customers I see that interact with her. She has the perfect balance of being human and professional and maybe just a little bit more human. Which is why I really enjoy the service here. Others should try it. It helps me as a customer to see these people as just people. Like me.Thank you ?
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January 2023 by Ronald Cote
I like doing business with this bank. Nice helpful, friendly people.
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January 2023 by alexis raitan
Cristina made me feel so comfortable, answered all my Questions, and explained everything fabulously!
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January 2023 by Jean-David Jules
The manager there is rude, dismissive, and loves to think people are fraud. Seen a guy got the police called on him. Had given me a hard time to cash my check, been with td for awhile, went to another branch, and did business as usual. I thought she was just racist, but then I saw how she treated the people she works with. SMH. This new manager needs better customer service skills.
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January 2023 by Kat Berk
Tricia Musgrave was very helpful on helping me open an account.When I walked in everyone in the bank was extremely friendly and very helpful.
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January 2023 by Steven Persten
Please come here if you enjoy waiting 30 minutes minutes in the drive through when there’s no one in front of you. They made me late for a very important meeting, I’ll never be coming back here ever again!!! Thanks a lot TD Bank
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June 2022 by Sebastian Zuniga
I requested a confirmation letter to this branch; got a call that it was ready and when I came in they were unable to find kept telling me it had to be emailed when I specifically requested it to branch. Apparently the same person that helped me needs to be working for them to retrieve it. Very simple task now I have to make a second trip
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May 2022 by Naturally Keyana
This bank is horrible!!!!! I lost my card and came in this branch for another one and the guy gave me the wrong card. So the whole time I used my new card which was supposed to be a checkings account card I was using my business account. Which is a horrible mistake. My business account was forced to be closed down and I was stuck paying 200 dollars because of their mistake. They said I should’ve checked and noticed I was using the wrong card as if someone checks their account every time they make a purchase. I’m switching banks. I’ll never bank here again. Horrible experience.
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November 2021 by Thomas Edge
It now is just a Money Exchange Bussness, Personal Banker referred me to Website for Personal Loan. TD Fit Loan . Com.
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September 2021 by The Mix
Slowest service ever
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April 2021 by Ivo Petrov
Understaffed, declined to do a domestic wire transfer from my TD bank account and told me to go to a different branch. All this after 15 mins wait in line to get to the counter.
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November 2020 by Chris
So so so much wasted time with this bank i should be compensated from you guys for it!!! Very disappointed in the lack of “help” at “americas most helpful bank”. The tellers in the ATM line must only have a bag of rocks for a brian literally. So disappointed i even went with TD, i will be going back to my old bank ASAP. Figured i give this bank a try but they simply do not care about there client unlike other institutions. Steer clear of TD, especially this one in Pompano. Ill say it again so it sinks in for the shot fools that work the ATM line, this TD will waste your time on a consistent basis!Hope to see the day TD is replaced by Charles schwab or fidelity someone with a legit care for clients.Wish i could give you guys negative stars you don’t even deserve any!
