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May 2024 by Khandice Harrison
The pharmacist and pharmacy techs can be very condescending on the phone. I’ve now left all interactions to my partner.
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March 2024 by Rene Zam
Deli department is amazing here
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August 2023 by John P.
I have high standards for Publix and I think they have high standards for their employees which is why I was so shocked with the way I was treated today August 28th at approximately 10:20am. I was craving a Publix sub like we all do sometimes. The menu had changed so I had to ask if they still had the Italian. The lady working at the counter said we sure do. I ordered a foot long Publix(not boars head) sub. She did a quick check and said "we don't have Publix meat." she didn't offer to cut more meat. it felt like I had no choice but to order the more expensive sandwich, so I ordered the boars head. I was half expecting her to sell it to me for the lower Publix meat price. While she was making my sandwich, the knife fell on the floor. She picked up the knife, RINSED it off and continued to make and cut my food. I got a contaminated more expensive sub. Yes, I understand Boars Head is not that much more expensive but, I can't taste the difference so why pay it? I know, I know I should have refused that sandwich but, I was in shock and it took some time to sink in.
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July 2023 by Kyle Lynch
Great service ?Some how I received a different medication than I what needed. I made the mistake of not checking the medication at the counter and took it home. Once realizing it was the wrong medication , the one I needed was order .Even though I could not bring the wrong medication back for a refund , Ashely , the pharmacy manager, kindly and quickly credited the difference $ to my needed medication . Thank you Ashley & Victor !!!
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June 2023 by S D.
Consistently the worst Publix I've ever been to in Florida. My partner and I go out of our way to avoid this place because of the staff. They're always miserable here. Everyone is miserable to be to work. Even the management. Just my luck because it's the closest one and my pregnant gf needed some stuff, I came and I got the please of dealing with Quincy. He says he's a customer service manager or something, I grabbed 3 simply juices that were on sale and one of them weren't included in the sale. I mentioned the sign in front of the juice says it was on sale. He makes the young lady put my items on hold to go to the back to check. Comes back and says it wasn't. I said okay do I need to exchange it he says yes. I now go back to change it out and let him know that the mistake was made bc the sign is directly in front of the juice. He then tells me no it's not. This clearly triggers me bc it was both times I went to the section. I walk him back to the area and just like I said, the incorrect drink was moved in front of the sign. He the himself moves it over so the spot where the sale is listed is empty. As we're standing there his employees moves the drink back in front of the sign. I never raised my voice and or disrespected this guy. In previous scenarios I've had this order given to me for free which I'm aware of can be done bc didn't even want that. I make more than enough money to pay for anything in this store. It was the principal of him wasting my time and not having proper customer service skills. Having been in management for over 15 years I hope some type of review or training takes place as a result of this.
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May 2023 by Michael Kholodenko
Not as courteous as it's used to be, no text messages confirming ready prescription for pickup, have to call to remind them for refills. There stars is very generous!
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February 2023 by Andrew D.
Love this local Publix, always stocked and friendlyCustomer service. Fresh fruits, lots of variety and clean store.
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January 2023 by Leila R.
So this location is a lil bit pricey, but makes up for in staff awesomeness!2x now the deli staff has come through w/my pub sub needs! Marianna was a godsend when I thought I'd be in line for an hr after seeing what number the deli line was on, and then informing me that the pub sub line was separate!!! Then I came in at just before 9pm and Zofia was a literal pub sub Angel making me a pub sub from ingredients she was already packing up for the night with nothing but kind words and a smile on her face!Legit this goes so so so far for me! It is so rare to have amazing customer service or random acts of kindness these days...just goes to show in this part of South Florida, not all heroes wear capes!
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December 2022 by Paul Willis
The pharmacists that work at this location are extremely condescending and shared private information to individuals that was a violation of HIPA. I have spoken to a friend who is a pharmacist in Florida and was advised to never use this pharmacy again due to what they have caused to transpire. Will be lodging a formal complaint. Beware.
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November 2022 by Robert S.
I had been running errands all day and I decided to stop at this Publix, since I was in the Pompano Beach area. I liked the store, it was very clean and very well organized, like most Publix stores. I talked to one of the workers about the weekly specials and he was very helpful and pleasant. People that work at Publix usually are very good about stopping what they do and spending time answering questions. Good place to shop.
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November 2022 by Jennifer L.
I have never seen people move so slow. Zero customer service in the dozen times I've been here. Never timely with online orders. They don't even check when orders come in. Case in point- waited 10 mins, finally said something and the lady looked at me like I was crazy while she pulls another 8 order tickets out. Proceeds to take another 7 mins to start. Insane.
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September 2022 by Tyler D.
If you aren't a person of color do not try to work here!! Keith the store manager is the most ignorant person I've ever met!! Treats employees with no respect at all, especially if you are white. Customers have complained about him many many times on this matter . He doesn't care who's listening either. I'm so nice to everyone. Doesn't matter your race. I cannot believe this man was ever a cop!!! Shame on him!! They throw away carts and carts of food in the dumpster every night and tell people they leave it for the churches and the homeless. This is this is the furthest from the truth. Most of the food as has expired shelf life when putting it out . People please don't believe this is a good company because it is the furthest from the truth!! They are just awful. Thank you
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July 2022 by Tyler Bolis
The head pharmacist is rude and does not seem to care about customers.
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July 2022 by Rafaela R.
subs online orders are never ready. rude staff. dirty place. they just dont care about customers.
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June 2022 by Jo H.
Located in the vicinity of Palm Aire; where there are numerous apartments/condos, townhouses, a country club, and a resort, this Publix is very nice and clean with organized aisles. Same as every other Publix supermarket when it comes to various departments, products, and price. Satisfactory customer service. It was an enjoyable experience shopping here.
