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June 2024 by Mr. Wade Boyles-Hays
The staff is always helpful!
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May 2024 by Whatever
This is the worst bank to drive up ATM is always broke down with a sign on it this happens more than two or three times a month you take your chances by going here to their ATM half the time it's not even working. This is poor customer service at best this place is totally worthless you waste gas to go down there to the ATM and then it's not even working, don't waste your time at this no good place
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April 2024 by Maryoli Sehwerert
Excellent communication and customer service from agent Ken Miyakawa
A wonderful, pleasant and very patient person, always willing to collaborate and resolve any situation that arises.
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February 2024 by Craig Neal
This is so frustrating this is the third PNC Bank that I've been to in my area and I always get asked the same question why am I getting deposits from Amazon and why do I need to withdraw so much money I'm a 51 year old black man and each time different black tellers are asking me the same question but not once have they asked my wife this question who makes the same size withdrawals but just happens to be white SMH
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December 2023 by Bradford Vandam
They told me I would get a bank bonus for opening a checking account of $200. They representative told me if I made an ACH deposit and maintained a balance of $2,000 I would get the bonus. They never paid it then claimed I didn't qualify due to some loophole. The news media seems to show that this is not the best bank. Don't take my word for it. Look up current information in regards to PNC bank Waited for ever just to close my account.They have lots of room for improvement.
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November 2023 by nicholas resende
They don't listen to their customers and cause problems
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August 2022 by Essence T.
The machine took my card and retained it, went in the next day to get my card or printed a new one. When I got there they were just all over the place like no one knows what they're doing. Went into a office with a lady and she started making excuses why I couldn't get my card blah blah blah finally got my card and just left I was happy to know a pnc location was close to my home. But I'd rather drive an hour than to deal with the crabby ladies at this establishment
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June 2022 by Clodoaldo
Bank branch that satisfies in terms of meeting monetary needs
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June 2022 by Kiks Y.
Pnc Used to be a good bank with an excellent customer service, that's not the case anymore, the personal at the branch doesn't care about customers and tellers are not professional anymore either not only at this location but many of them have a very mediocre customer service. I have been a customer since 2010 I just closed my account with this bank I'm sure I'm not the only one who noticed the big change... sad!
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September 2021 by Paul B.
Ordered $300 in $2 bills last week. Was told they would be in today. I ordered them because I needed them. Call today and they only have $100 of them. Another week for the rest. Sorry. I won't be here. How difficult is it to complete one simple request. Completely useless branch
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July 2021 by Bob K.
Brick and mortar financial institutions like PNC need to do something to differentiate themselves from the online only banks. Today I went in with less than $50 in change and they refused to run it through their change counting machine, obviously a service that my online bank cannot perform. I will be closing my account due to lack of service.
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February 2021 by raquel silva
I don’t understand how can a bank have so many employees doing absolutely nothing while clients wait in line ??♀️??♀️??♀️??♀️??♀️??♀️??♀️??♀️??♀️
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December 2020 by Brian P.
PNC customer for over 20 years on vacation and needed to wire money for a purchase. Walked to this location approximately 15 min after they opened on a weekday. I was the only customer in the place with 2 employees. Was greeted at the door and was asked if I had an appointment. When I said no, I was told that they could not help me and if I wanted, I could wait for approximately 30 minutes to attempt to get someone to assist- or try another location. I had to ask again- literally could not believe I was hearing this- WITH NO OTHER CUSTOMERS IN THE BUILDING. Walked out, called a location 15 minutes away and they were incredibly kind. Went out of their way to get it done for me. No one at this branch could believe how poorly I was treated. Missed breakfast with my family that morning because of the incompetence of one gentleman at this location. If you're considering PNC for banking, drive a few more miles to another branch. Do not deposit a dime here. I've never been angry at a bank until today.
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April 2020 by Lynn Chuley
I have been with PNC for 8 years. No matter what branch I go to people are very nice very polite and try to be helpful. I am in my sixties have been with many banks. People on here they give horrible reviews I just have to assume maybe they have a problem.
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February 2020 by thatfriend
Every time I go could be the timing they arent busy and help me right away great customer service
