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March 2024 by Carol Bowe
The tellers saw me standing with my relative in a wheelchair ignored us for 15 mins. Failed to acknowledged us. The tellers were not friendly or helpful. Very nasty attitude. Go elsewhere. Customer service poor.
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March 2024 by Jacqueline McCall
Went with my mom, the staff was very nice, friendly and professional.
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March 2024 by Kip Feher
Joao was incredibly helpful and got me in and out quickly
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February 2024 by RICHIE SMITH
Lady tells me my extra payment automatically goes to principal..lucky I refuse to pay there..I went to another branch and Lady did her job
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January 2024 by Richelle Cox
Horrible customer service
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October 2023 by NII CHAN
Favorite bank favorite tellers and managers Outstanding service by three young ladies Lucjina & Raymond and the other female managers with the head wrap are so professional my favorite branch and I visit a few 20 years with your bank thank you
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September 2023 by Ryan T.
Joao was great and had me in and out quick. He was super helpful and polite and made the experience awesome, highly recommended Joao if you're coming in!!
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September 2023 by Lisa Loriston
The worst bank‼️‼️
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August 2023 by Gary B.
I went to the Pompano branch to get an update on a AFFIDAVIT OF ALTERED CHECK that I filed 4 months ago. I ask for Maria Taylor whom filed the original affidavit for me and was ask , very rudely if I had an appointment with her? I told her no, but that I had been off and on for weeks trying to talk to her, but the phone never answers so I decided to stop by in person. At that I was told that without an appointment she was not available and that I just have to keep trying to call to make an appointment! What a way to run a bank, especially when you a minor player in the Ft Lauderdale area! GARY BLODGETT JARVI CORPORATION
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April 2023 by Ester Morschel
Employees leave the agency before the end of the shift. I was in this agency now for almost 20 minutes waiting for someone and there was no one inside the bank anywhere, the agency is totally abandoned! The employees simply won't even work or leave early without leaving a single person inside the agency! If someone wants to get in there and steal everything they can get, it's the easiest thing in the world!
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July 2022 by Brea Moise
I was assisted by Maria Taylor one of the Branch Banker , her services was outstanding. She was very professional and patient with me , while helping me figuring out why my account was under review and help me gain access back to my personal & business account . This is a great location to attend.
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January 2022 by Daaliyah Santiago
Terrible customer service. Put you on hold for a long time and hang up !
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February 2021 by Jaron Canion
Tomorrow coming apmanpt tomorrow 12:00???️???
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February 2021 by Aman Pawar
Best Customer Services Experience!!! I'm PNC bank customer from last 6 year, but never had a chance to personaly visit any branch. All my trasections has been done via online account. Today, when I had some check related issue for my house closing, I visited 289 S Pompano Pkwy Pompano Beach. I meet *Xiomara Rodriguez*. She took time to understand my problem and went over and beyound to help me. Since things were more complicated, she introdused me to the *Soas Johann* & *Olivier Rochelin*. All three of them spend more then 2 hours to help me resolve the issue. Soas took this task personaly like his own problem and provided me best customer service experiance. I will highly recommend visiting this branch. Everyone was very friendly and helpful :)
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December 2020 by Brian P.
5-star service at this location after having horrible service at another branch. When hearing of my terrible experience, Johann, Marcy, and Angela were rockstars and got it done for me. Such nice folks. Very appreciative!
