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October 2024 by Dana Hoffman
They almost missed a box and I had to call them to turn around and come back. Other than that, the move went well.
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July 2024 by Douglas Maher
Friendly, prompt and professional. An excellent job, from administration to moving.
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July 2024 by Courtney Barr
Worst moving experience of my life and I have moved many times. Packers were like day laborers picked up from 7-11 or Home Depot that morning. Several couldn’t spell or write so box labeling very problematic. Crating was underestimated and cost me additional money. No one stepped up to rectify any of the issues and feedback fell on deaf ears. Do not recommend at all. I do recommend the moving company Approved for high end service and moving.
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July 2024 by Martin Rocha
They did what they say they were going to do. And it cost exactly what they say it would. No extras, no hidden fees.
The driver, Justin, is a great professional.
Highly recommended
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July 2024 by Amanda DeLaura
Not a great experience. Okay team with okay people. But felt like hurried, rushed, not orderly or gentle work. My piano was beat up on the corners. The crew was sweating so bad that I have stain marks on my piano as well from the sweat. Everyone was nice and overall okay. But for instance the little details matter - ants were coming out of my boxes from the truck they were moved on, communication was spotty and boxes / items had missing tags.
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July 2024 by bobbie buckley
Terrible! Terrible! Terrible! DO NOT USE NORTH AMERICAN VAN LINES!!!! They have the worst customer service on the planet! They took $9100 from me before arriving to pick up my items in FL for my move to TX. They show up on scheduled pick up day….tell me they are splitting my load due to poor decisions and planning on their end. A 3 bedroom apartment took them from 9 am to 8:30 pm to load!!!! They took all of my items apart and dragged my treadmill down 2 flights of stairs hitting every single step. That’s not the worse part either! It’s been over 2 weeks now since pickup and I still haven’t received the other 75% of my stuff. There is 0 compensation. They are not giving me any of my $9100 they stole from me. So they will take your money, provide terrible service and only offer verbal apologies. DO NOT WASTE YOUR TIME OR MONEY WITH THIS SCAM COMPANY.
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July 2024 by Darla DeMartino
Great, friendly workers. Get the job done quickly & efficiently. Take care of your items.
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May 2024 by louise Cunha
North American Van Lines deserves their reputation as one of the best such companies in the nation and the best for customer service. They moved my bed and 60 boxes from Florida to Boston on time and without breaking or losing a thing. Melissa went above and beyond in answering my many questions promptly. She was a delight to work with. Sal, the truck driver, was very personable. Our building manager told me he was one of the most professional drivers he has encountered. I highly recommend North American Van Lines.
Louise Cunha
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April 2024 by Penny Puco
My cross country move was handled promptly and professionally. The entire team was great, from Melissa to David to especially John, the driver. John was very helpful, professional, and accommodating. Highly recommend.
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February 2024 by Dixie Davis
Overall, this company was wonderful. They are responsive and the driver is the best I've had, and I've had 14 other moves in the past.
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December 2023 by Bennett Schwartz
no stress. A price was given and they stuck to it. The movers were super careful with our belongings, got everything there and in one piece, and were great people. All good.
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December 2023 by tony massucci
Excellent job. I don't think there was one broken item. The guys worked their buttsoff. The only problem was one of the main boxes for the apartment was put into the very ba k of the storage are.
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November 2023 by Robert Corredor
Fast and professional service. Would recommend
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November 2023 by Michael Gold
Packers were very thorough and took extreme care with delicate items. Loaders very very quick. Delivery of goods was timely and efficient.
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September 2023 by Richard Miller
Positive experience from quote to delivery. The crew that came to pack and load was courteous and very professional. The driver that delivered our belongings was also terrific. We highly recommend this company and its service.