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December 2023 by Rona White
Our company was about to receive an unexpected delivery and we did not know where we could safely store hundreds of boxes for a few weeks. My Stack Box came to the rescue. They dropped off a pair fo containers in the back of our building and we were able to safely store everything. What's more the containers are waterproof and nothing got damaged from all rain we had. Thank you My Stack Box
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November 2023 by Manny Mouss
I recently used MyStackBox storage, and I couldn't be more pleased. The convenience of their delivery and pickup made the process effortless. The containers were sturdy, secure, and spacious, providing ample room for my belongings. The customer service was exceptional, addressing any questions promptly. Overall, a top-notch experience – I highly recommend MyStackBox for reliable and hassle-free storage solutions. Thanks Lori & team!
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November 2023 by Jewy Hendrix
Unfortunately the minimum stars you must choose to post a review is one. They don’t even deserve ZERO stars. DO NOT WASTE YOUR MONEY HERE ! Having had my possessions in storage for unknown or lengthy periods many times. I can unequivocally say this is the worst run storage company ever! With no respect nor desire to read or hear any complaints that their complete lack of consideration for not only any mistakes , mishaps , Damage , additional costs incurred by their lack of responsibility. They tell you that you keep the container as long as you need. Then let them know when it’s full ,and they’ll come get it. Seems simple ?Instead …..They came and picked it up BEFORE I was finished filling it (unbalanced load) and it served their needs, NOT MINE! In the middle of moving out , under the gun. They come and take their container before I am finished loading everything that I intended to store/move. This caused me to then HAVE TO rent a U haul truck & the additional monthly fee of a Uhual storage space for all the things I hadn’t been allowed or able to put into the container I was supposedly renting. For me to put as many of my things that the container would hold(3 bed apt!) I stored (reluctantly) my things for 1 1/2 years. Knowing that the load had shifted when they took their container prematurely.Looking to add injury to insult ? They got you covered! When I asked to inspect my container and the contents or my things BEFOREI WAS MOVED TO NEW HOME!I had very valuable artwork, high end music & audio equipment. Things that are to be handled with care! So instead of honoring my request and the service they offer. I was NOT scheduled to view inside Instead My Stack Box decided my wants , needs or scheduling requirements from my new condo HOA Were of so little concern to them They showed up 7am Monday morning at my place unannounced and unplanned.When my last contact was the previous Friday 5pm asking to view the inside for damage. So now my things have been driven all over town with a shifting unbalanced load 2 MORE TIMES! I had no choice but to tell the driver to take the container back to their facility. And I hadn’t cleared it to be moved!!!!Or alerted the HOA or scheduled movers to assist me.When I finally arranged for delivery I come to find that Ny Stack Box had removed one of my locks with bolt cutters ! I had a combination lock. Apparently if they want to get in your container themselves to check damage or see what things they want that’s inside. They have no issue breaking in. Many of my things were severely damaged , ruined or missing. The worst part of this business are the 2 owners Lori and Paul. Married couple with ZERO interest in hearing any compliant about their horrible customer service BUT they Actually had the nerve to email me that I needed to stop emailing them with my concerns and complaints because (I quote )No One Will Read Them !!!!!The customer is always right ?Not here!They care about you and your stored items.NOT IN THE LEAST.A business that wants word of mouth or positive reviews would have made amends for all the additional costs and damage or loss I incurred from their complete lack of concern for my needs!Get a POD!!! Never had a problem with any of my things being damaged or ruined or gone!ZERO INTEGRITY !ZERO ACCOUNTABILITY !ZERO Customer Service !Yes I’m livid. But this is an Honest review written for the purpose of warning other consumers. And to show the owners what happens when they treat their bread & butter (customers?) like estranged lepers! (So don’t go near them)I’ll post the ‘cease and desist’ letter If they’re dumb enough to think you can silence victims of their terrible business practices !
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November 2023 by Jake Shearer
This is a great company. We were very happy with the professionalism of everyone. They did what they said they would do all the way through. I have already recommended them to people.
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November 2023 by Jared Greenberg
Their 20ft container is 19'-1" long and when I called them out they canceled my delivered pod. Had to unload it. This has delayed my contractor, my packers. All because they lied. And cannot do simple math.These people suck and lied about the total price. They force you to pay rental insurance which is extra and not part of the pod rental.
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November 2023 by Donna M.
I don't usually leave reviews, but I have to say this was an excellent experience. I used one storage box, and it fit all my household items. Customer service was a pleasure to deal with highly highly recommend.
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October 2023 by Kari B.
This company says they allow you to take as long as you need to fill their storage container, but someone in our condo complex called and complained threatening to have it towed. So they came and took it away before we could finish filling it. We ended up having to rent a U-haul truck and a second storage unit incurring $1000's in unnecessary expenses. Not to mention the damage that was caused due to the container not being fully packed and loaded securely. Our storage container even had a different lock than the one we had used, indicating that someone had opened it. Moreover, when the time came to unload it, we were forced to use one end instead of having access to both. All in all a very negative experience which could have been avoided. A heartfelt apology would have been the least they could've done. I do not recommend this company, once they have your money and belongings they're treatment of you goes out the window.
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September 2023 by Thomas Morris
We moved from one neighborhood in West Broward to another and used My Stack Box. They made everthing easy and convenient with their big overesized containers that have doors in two sides for easy packing and unpacking. Plus, everything inside remained in perfect shape. Thanks My Stack Box.
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August 2023 by Gina Navani
If you're researching which company to go with, you can stop wasting your time now. To say they exceeded my expectations is an understatement. I needed to access my pod and the entire team pulled together and truly went out of their way to make the experience as smooth as possible. They're a family business, so they actually care about the humans that entrust them. They're smart, so they've considered things that competitors haven't, like the fact that a door on each side of the pod is a much better design than a single door that prevents you from accessing the things that were loaded at the very beginning of the loading process. They're organized, so they make things happen efficiently. And, above all, they're just better than a big box (excuse the pun) company like Pods. Thank you, thank you for being so awesome. I'm so glad I went with these guys and, if it isn't obvious, I recommend them wholeheartedly.
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August 2023 by Deron Thomas
Everything about My Stack Box was exceptional. The driver Edwin was polite and professional. Plus, all of my furniture and personal belongings arrived in perfect shape and undamaged. Thank you My Stack Box.
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August 2023 by derrick townsel
My Stack Box delivers a customer experience second to none. Their containers are amazing and make packing and unpacking easy. They came when promised and called afterward to make sure we were satisfied.
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August 2023 by Alexander Larson
My Stack Box restores my faith in moving companies. We were burnt the last time we moved and had to pay far more than we expected, but this time My Stack Box changed all that. Everything was delivered as promised, there were no hidden fees. Thanks My Stack Box!
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July 2023 by David Ross
We’re pleased with My Stack Box. The customer service is excellent and our personal storage container was delivered at the time we requested it and the driver was pleasant and polite.
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July 2023 by Lewis Hopkins
I just had the best customer experience with My Stack Box. The container came when I requested it and it is thoughy clean and sanitized inside.
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July 2023 by Dorothy Winchester
Wish all companies were as well run as My Stack Box. They are total professionals. We needed a container for a home rennovation project and called them. Our container was super big and it fit in our driveway. They were also accomdating when we had to keep the container longer because of construction delays.
