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“The store manger sunny and the store rep Caleb made the buying experience with version just that an experience get yall a sunny and Kaleb in yall store they did they thing with explaining and pricing very transparent”
“Great products, great service I only shop at wireless city. Very helpful they go above and beyond highly recommend this business for all your wireless and wired needs. They do great repairs. I’m so grateful..”
“All of the people that work this store are very nice, courteous and patient. Have been there when busy and they checked in with me while I waited and made me feel like they value me as a customer.”
“Switched from Metro to Verizon and got 800 off my new phone trading in a super old Samsung. Great deals at this location, even helped me out with finding my contacts and other items”
“Best store in town the staff is always helpful and best prices in town they’re always able to work with you. They’re very knowledgeable when it comes to technology.”
10AM - 8PM
1319 E Sample Rd, Pompano Beach
Mobile Phones
“I had a representative by the name of Shanika at store 1319 East Sample road in pompano Beach, Florida help me with a new phone purchase. I have had past experience with management in my working days. I have never encountered an employee in this day and age of being so dedicated to the job as Shanika was. She went way out of her way on helping me getting a problem solved to get signed up, and at the same time servicing people that were coming in the store. I really hope that you are aware of the employee that you have. She is worth her weight in gold. please give her a raise. If I was still managing at this time, I would definitely steal her from you
Regards,
Deborah Koehler”
“The best phone service company ever the owner is so nice and extremely helpful, knowledgeable, and he knows what he is doing and he works with you:) I will definitely be back..”
“This was the third Metro store we went to to buy a new phone and it was the best. Great customer service by JJ who was very knowledgeable and helpful. Their prices were better than the other Metro stories we went to and we got everything we needed. A smaller store, but better deals and service.”
“Violeta, she was very professional giving us the help we needed and more. She went above and beyond what we expected from her. I really appreciate how she took care of us.”
“Transparency and agility in service. Addressed all our doubts and resolved the issue. It was necessary to replace the Tablet's display, and it turned out great!”
“First time customer at this location. Angelina assisted me in purchasing a new phone. She answered all my questions and was very patient and polite. It was a very pleasant experience. I will continue to use this location in the future.”
“I went in today and I’ve never received better customer service from ANY Metro in the area. Specifically from Anelka. He made this experience easy and helped me with all of my problems. Unlike other stores, he was happy to help with no complaints!! I will continue to come back to this store and everyone should ask for Anelka when they come too!!”
“About a year ago, the speaker quit on my phone. Jay told me that it couldn't be repaired. I replaced it with a Boost online special. Recently, I dropped that phone and bought another at Boost on-line to replace it.Both times I was technologically deficient and stopped by my local Boost for help transferring contacts and apps. Jay has been the GREATEST. He accomplished in a few minutes what I struggled with for a couple of hours. Only regret that I didn't go to him for the sale. Next time, and it will come. THANKS JAY !!”
“Amazing services when the services provided its absolutely above the expectations , thank you so much Cell Depot USA my IPTV box wasn’t working and they updated and repaired for free, it’s not only about the free service it’s about the quality of service and kindness, this is first class. Val Gagliardi”
“So the store on Atlantic and Cypress Road in Pompano ripped me off big time I will bring my business to the store instead what a scam they sold me new phone and I didn't need a new one they told me mine was broken it was not I got stuck with the phone I have no use for thanks a lot idiots I will never come back to your store thank you for taking $150”
5:00 AM - 9:00 PM
1800 N Federal Hwy, Pompano Beach
Mobile Phones
“Attentive; prompt; friendly n very thorough service. Rep Benai and team went above and beyond to ensure my monthly bill and promotions would not be impacted with the transition to a new phone. They made sure I had the necessary accessories and also understood how they functioned. They took time to explain and show me how to use them; even ensured I was aware of the warranties each one had and show me where to register them.The team at this store work very well together. Very kind; knowledgeable and transparent. From my experience I can honestly say they are more about serving customers and ensuring a great customer experience than they are about pushing products to sell like other stores. This is a great store and I recommend them.”
“Excellent experience, Juan and Kenny were absolutely fantastic and professional. They helps us to solved a very difficult situation and move to tmobile with ease. Thank you”
“The manager of the location, Wilson, is fantastic. He's knowledgeable and very helpful. I pass by other MetroPCS locations so I can deal with him. Thanks so much!”
“Beyon the store manager was so great!!! He helped us out with setting up a business account. He stayed an hour after closing to help us with a smile on his face. Couldn’t have asked for better customer service from this store. Two other store members were there that were also super nice. Recommend coming to this store !”
“Kyla you are the greatest! thank you for all yours and Yazan's help and time this morning.... I know it was early But you guys rock! your a life saver and it was fun talking with you both. T mobile you got 2 employees with GREAT GREAT CUSTOMER SERVICE.”
“A great visit to T-Mobile. Thank you to Jonathan....Treston and Sebastian. Everyone was patient,kind, knowledgeable and answered all my questions in a timely manner. This is my place to go if I have any T-Mobile questions. I love this store and the employees in it.”
“When customer service failed to help me time after time, I went to this store and representative Ace was able to resolve my issue in a couple of minutes. Not happy with Metro, but very happy with this rep.”
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“Thank you for everything, very happy Miss Ileana, you have patience and know how to maintain customer trust 100% recommended for financed phones... By your company AT&T”