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January 2024 by Andrew Kruger
Our project began on December 27th. I went in with my wife, we spoke with Gary, and seeing as he was on vacation, he made an appointment with us during his time off. At the end of our transaction, the final invoice given included the price, with rip up. He then informed us that he would have a subcontractor come by our house in an hour to check out the site and to confirm if the job can be done.After about 30 minutes of drawing out a template with the subcontractor, we were informed that the slab of calacatta would need to go through our balcony window, if we wanted the slab not to be cut into two pieces. The subcontractor implied it might not cost more. I thought that was a bold statement since it cannot be free to get a crane.Afterwards, Gary sent a text saying he would need another $350 for the rip-up and crane. RIP UP! is written on my invoice. I said fine, we can do the crane since a seam in the slab wasn't what we initially agreed on and is not what I wanted.The subcontractor informed me that he will be back the following morning, at 9-9:30 to begin rip up.Rip up day:As soon as he gets here, he begins ripping up the kitchen into pieces. While removing a piece of the backsplash, they removed paint off the wall, several inches away from the original backsplash. I asked the sub-contrator if the new piece would cover that, to which he replied, "Does Gary know you want that?", as though that was not part of the initial job. We get that squared away and confirmed with measurements, that he can cover it with a new piece of quartz.As he is wrapping up, he informed me that I need to shorten a pipe in the wall, as well, the studor vent would need to be removed since it wont fit with the sink. At this point, I am wondering how/why I need to be doing my own plumbing work, with only 24 hours. Do I need to call a plumber to get these items completed before they come back tomorrow at 1 pm to put the countertops on?After I run to home depot to get the CPVC, Glue, Hack Saw, Assorted 1.5 Inch and .75 inch pieces to get the job done. I proceeded to cut down the pipe to shorten it so the slab could be placed above it. I tried to explain to the subcontractor that I cannot just cut a pipe where he says to cut it. Pipes require to be male/female connections in order to work. He apologizes and says sorry, I do not know much about plumbing. I finish moving the pipes, so they can do the job the following day. I call Gary to ask why I am doing all this work?Countertop installation day:The next day, they showed up at 2 pm, with the crane. Prior to arrivaing, I receive a text from the subcontractor, saying that I will need to pay the crane operator with cash, total price $200.At this point the crane and slab are on their way, so I agree.Once the crane gets the slab in the air, things get pretty hairy.Their are two men trying to wrestle this slab into my second story, balcony door, while the operator of the crane is trying to explain to them how to fit it through the door. Needless to say, they hit the wall, my door frame, and bent the railing.After they get the slab into my home, they requested some help lifting the slab. I grabbed some shoes and begin helping them move the slab carefully around a corner. Again, as a customer, I dont think I should need to remove the liability from the person doing the job. Anyways, They get the slab onto the cabinets and start installing the backsplash. They cover up the huge hole they made when ripping up the previous backsplash, great! The sink fits, great! The stove fit back in its spot, great! I start thinking to myself, things are finally coming together, and then, as they are about to leave and asked me if I have someone to put the crown moulding back on the wall, under the slab. To which I reply, not really?He tells me its easy to do, you just need a nail gun and a few nails, to which I think to myself, is this something I should have to do?After he leaves, I notice that they never affixed the dishwasher into the new countertops or even into the cabinets.
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December 2023 by JC Girl
My neighbor had her Quartz counters done by Marble House and she was very happy. The owner, Gary was friendly & professional. Answered all of my questions immediately. I hired him for my mom’s place. It came out absolutely stunning! I would highly recommend Marble House.
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November 2022 by Serkan Lacin
Honest People
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November 2020 by Jorge Tabush
It was a genuine pleasure working with Gary. he found us incredible pieces for our laundry room and also for our family room wetbar. Prices were very reasonable for the best quality quartz, and the work was done impeccably and on time. Highly recommended!Service: Countertops
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November 2019 by Kevin Bowman
We are extremely happy with the quality of our new kitchen counter top and the installation. Gary was very professional and pleasant to deal with and his installation team was amazing. We will definitely deal with them again with additional renos.
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November 2019 by Larry Williams
Visited Marble house after trying a few other places .Gary was very attentive and offered so many choices as he began to help me narrow down what i really wanted.I decided on quartz. He was so so helpful and resonable in every way . The service was great and the install ppl were awesome !!!! The quartz looks great !It was a pleasant experience from start to finish .I actually purchased my sink n faucet from Gary as well as i needed a sink that was not the standard size.I will strongly recommend Marble House to ppl i know n come in contact with! ?
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November 2016 by Andrew Marin
Great customer service and reasonable prices. Very friendly and helpful. I originally ordered granite counters for my bathroom through a big box store. My neighbor recommended seeking out a place that specializes in counters. I found marble house online, and I am glad I did. I ended up getting the vanity top, plus matching shower curb, bench top and window sill. Highly recommend this place.
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November 2016 by Nancy Perkins
I had already chosen the stone that I was in love with but I needed a fabricator to do the job. Truthfully, we just saw the sign on the building and stopped in to see if they could do the work. What a stroke of luck!!!Gary was absolutely terrific - a pleasure to deal with and the workmanship was simply fantastic. Run, don't walk, to Marble House!!
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November 2015 by Kimo Young
Gary was an amazing person to meet. He listened to what we wanted and gave us great advice and service. We went in with a budget and a plan to but only a granite top for a vanity. We left with a completely different concept and design that we loved. The whole process was easy and painless. I highly recommend this business for their service and attention to detail.
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November 2015 by Ray V
Very nice customer service, okay prices. only thing is that they wont accept corner pieces back :(
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November 2014 by Ashley Friedman
Our family has been dealing with Gary at the Marble house for many years. Gary is delightful to work with and very knowledgeable with everything he has to offer. Nobody has more beautiful granite/marble than the Marble house. The workmanship is top notch to perfection and there is no other place I would ever go to get top of the line granite/marble materials.
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November 2014 by Billy
Its all about customer service and understanding the needs of your client. The owner Gary is super knowledgeable and offered many different options for our remodel. The selections were vast and the workmanship and service unsurpassed. And the best part was the price! If you need stone, don;t waste your time shopping it, just go here.
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November 2014 by 17mxmatt
I compared Marble House prices with many others in Broward Country. They were the best deal. Gary was very proffesional, the installation was excellent and they were ahead of schedule. If your shopping new countertops, do yourself a favor and check out Marble House first.
