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April 2024 by Stephen L.
This Lowe's is usually my go to for small plant flowers for my parents memorial at the nearby cemetery; today they had a poor selection of small plant flowers. Disappointed. Service was was usual and the value is there. Just an okay experience; heading over to Home Depot.
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March 2024 by moomoo
mayra is so sweet!! Gave great plant care advice :)
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February 2024 by Gina P.
I went there to buy bathroom accessories such as a vanity, toilet and tiles There was no one at all to help. I walked around and was finally helped by a salesperson Charles Horn. He went above and beyond to try to assist me in this area that was not his area. He offered 5 star service however the store seemed greatly understaffed. Apparently the person in this department called in sick and they had no one in his place. This is the most frustrating experience of all. I wanted to acknowledges that there is a salesperson there who really cares about customer service.
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April 2023 by Steve A.
Simply the worst of everything. The only reason I come here is because it's close to our home. So I found a Nest doorbell for sale for $80.00. I couldn't find its whereabouts. Asked first associate. Not my department. Asked second associate but she simply walked away seemingly to busy. Went to register but told to go to customer service. Told why are they sending you here. Found an associate with Loews patches all over his shirt. No more stock, no replacement item, never took the sign down. All I got was a so sorry. My only hope is maybe they will sell to Home Depot some day.
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March 2023 by Google user
Came in because I got a refurbished phone. That was acting up but they were Able to find me a deal to get a new one. Great Team Here
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March 2023 by Joseph Pierre
Came in because I got a refurbished phone. That was acting up but they were Able to find me a deal to get a new one. Great Team Here
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December 2022 by Philip J.
Tried ringing up two plants using gift card to check out required cashier approval no cashier Evercane nobody would help us. Ended up taking 30 minutes to check out.
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November 2022 by P B.
The store is what it is and generally has a fair selection of products in it. Some of the people are somewhat helpful. But most of the people they have working in the aisles or generally rude and unhelpful. Maybe they're just rude to women or anybody they perceive may actually need some help but I sent my wife in to pick up some pipe strap and they walked around like a bunch of Keystone cops. It was like we asked for the formula of relativity or something. Just completely stupid and useless.
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October 2022 by Robert S.
I placed an order online for a couple of kitchen appliances. Right after the order was placed, I realized one of the items was setup for delivery, one for pickup. So I decided to call the store to rectify the problem.The wait on the phone was so LONG...it was ridiculous. I decided to cancel the online order and re-enter it with the right delivery instructions. The website is really good and easy to navigate...it was easy to cancel the order and place a new one. The delivery was smooth and they provided good communication the day of the delivery and installation....several texts and emails gave me a feel for when the delivery would take place. I also got a call first thing in the morning telling me the time frame for the delivery. Good communication.
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August 2022 by Ronald Haché Sr.
You found everything you need. Victor ones of the Merchandising Execution team, this guy has a vast knowledge of what this type of business is. Great guy very respectful. Thanks very much with the team in Garden Department they were with me in going an extra mile giving me a discount on a merchandise that was not complete, the cashier Felicia very nice lady, call the assist manager on duty Tasha, Tasha appear fast and willing to service and help with some discount and Gary ex-veteran guy, offer to help me to put the merchandise on my truck. Excellent working Team..!!!
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August 2022 by Graham T.
Horrible customer service attitude today by the colored ladies on morning shiftThey don't smile, look at you, welcome youIt's as if they wished they were not thereThey drag their feet and make you feel guilty that you're returning something I guess there is always HomeDepotHorrible experience
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April 2022 by Amy P.
Walked into Blaring "Jailhouse Rock" music by Elvis Presley when you walk into the store. Maybe for the people lounging around on the stores patio furniture this was cool but for a busy person who works and needs to get supplies and On a mission to hit all the stores she needs to on a Saturday afternoon I forgot why I came to the store because of the blaring music. Not trying to be a buzz kill for the patio couch potatoes in the store sitting on the patio furniture but they could have put the boom box further back into the store or turned it down.
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April 2022 by Wen M.
Just moved and been coming here to pick up a few stuff. Uhm... management needs to improve their customer service skills. It's difficult to get anyone to help us here.
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November 2021 by Jim S.
Customer service. I shop there about as I'm a contractor, firmer manager, and stock holder. Today my $80 or so purchase was derailed because I wanted to help by buying broken bags of grass seed at a discount. My cashier Jim was fine. He couldn't call fir a price override so he asked lia another cashier to. 15 minutes later I went
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November 2021 by Randy Herrilka
So I order a refrigerator last week from Lowes in Pompano and it was supposed to be here Friday. They bring it, of course it’s damaged cause why not check it before loading it. Then they were supposed to come Saturday and nothing…….that turns into Sunday and they call me late in the evening to tell me they’re going to be late and I say that’s fine we’re here. Then they don’t show up at all or even call me to say they’re not coming. Then I called this morning to speak to the