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“Excellent communication and customer service from agent Ken Miyakawa
A wonderful, pleasant and very patient person, always willing to collaborate and resolve any situation that arises.”
“A Broker That Truly Stands By You — My Experience with Optimus Futures.
Transitioning to Optimus Futures as my trading broker has been one of the most reassuring decisions I’ve made in my trading journey. From day one, their support has been exceptional—not just in technical matters, but in the way they’ve consistently shown patience, professionalism, and genuine care for my success.
There were moments when I seriously considered closing my account. I had doubts, hesitations, and even made back-and-forth requests to leave. But Optimus never gave up on me. Instead of pushing back, they leaned in—always willing to help, always ready to listen. That kind of commitment is rare in this industry.
A special shoutout to Jake, my dedicated representative, whose responsiveness and support have been nothing short of outstanding. He’s been there through every twist and turn, offering guidance and clarity when I needed it most.
After reflecting on my experience, I’m genuinely excited to continue trading with Optimus Futures. The fact that Optimus integrates directly with TradingView is exceptional—it streamlines my workflow and enhances my charting experience. But it’s their people who make the real difference. If you’re looking for a broker that treats you like more than just an account number, Optimus Futures is the one.”
“I went to this branch for the first time yesterday to arrange a new debit card.
The moment I entered, well the door was open by a lovely lady with a great smile greeting me to the branch! This was the first amazing part, secondly I was assisted by Sandra the senior banker, to sort the debit card replacement.
I have to say what a very professional experience to have dealt with Sandra who assisted me and arranged all the things I needed swiftly, professionally and with a great smile.
A great bug thanks to Sandra and the team! Also love the music! You set the bar very high!
Well done to all and so happy to have visited this branch with the amazing team!
Excellent!”
“Ivo and Hadessa helped me get my ATM card replaced and money out quickly - superior customer service all around!
Hadessa is the best teller in Deerfield! Great customer service at this PNC on Hillborough !
Still awesome - an inside ATM, a drive up window, and wonderful bankers inside!
I use three PNC banks, but this branch is the one I go to the most. PNC is an awesome bank. Their workers are very well trained and professional. This branch is exceptional ! Superior customer service, and you are in and out quickly !”
“I was referred to IAA Wealth Management and its by far - the best broker firm! Tiffany Taylor manages my portfolio and her knowledge and professional background is quite impressive. I am glad to have her overseeing my retirement and investments. I highly recommend IAA Wealth Management!”
“I stopped by this branch today with my Fiance and the customer service we received from Jeremiah, franchesca, & Manny was amazing ? its such a great feeling to walk into a business and be greeted and treated with care and passion the team is truly a great asset to the company! Shout out to the team ?✨️??”
“Greg, Claude, and Kimberley were on staff and helped us today with calm, consultative action, relieving us of any extra stressors. They heard our requests and empathized with our situation. They all deserve a raise!!!”
“Sofia Trevino went above and beyond yesterday to help me and my daughter settle an account. She would not stop in pursuing avenues to come to a resolution which we did accomplish. She is smart, personable and really cares about her clients. I would honestly give her 10 stars!! Thank you Sofia.”
“Christine was extremely nice to work with. Especially since some on else had an appt with me ansd was out to lunch at the time of my appt, 2 hrs before close..what???”
8:30AM - 5PM
500 E Broward Blvd Ste 101, Fort Lauderdale
Investing
“The guys working there today were helpful, friendly, and solution oriented. Saw a couple of negative reviews and felt inclined to share that was not my experience at all.”
“If you're a nonresident in need of a checking account, look no further! While other banks require a U.S. address, this bank makes the process easy and fast. With just your passport and an additional ID, they'll open your account in minutes. My experience with Osvaldo was exceptional, and I’m thrilled to be a new customer.”
“Most people don’t take time to write out a positive review, let alone acknowledge good in their life. Natalie was extremely kind and helpful. Hope to have more customer experiences with establishments like this. This location is NOT A BANK. Do not write reviews if you went in expecting a bank’s services.”
“Shelly Ann was very polite, very efficient, couldn’t have asked for a better experience on my lunch break. I was in and out within 10 minutes. Overall, great experience with a smile and was able to get in and out getting my card printed on my lunch.
Thank you, Shelly Anne!
Highly recommend.Kudo’s to Shelly Ann and PNC bank.”
“Javona, the personal banker at this location is EXCEPTIONAL. She is very patient, has lots of knowledge on financial and give good advise. If you're looking for a personal banker who will help and also give good insights please visit this branch and ask for Javona.”
“Went here a few days ago to cash out my check for work and received phenomenal service from the lady at the teller ( her name was Patricia ) . She was very welcoming and helpful, I definitely would consider coming back and opening a bank account here. Thank you again !”
“If you are looking for someone who is patient and really takes the the time to go over all information so you understand, Lee is your guy.
Cool and well mannered . Lee , Lee is you're guy . Thanks
- R. Jones”
“I had no problem each time I visited. Staff willing to assist and ask you questions if you need assistance or if you're getting through whatever your banking needs might be. I would recommend this place to the public.”
“Bianca C is exceptional. She saw that i was waiting in the line and she instantly came over to assist me. She was so sweet & patient and make sure my problem was solved right away. If you ever in the area and need to go to this bank I highly reccomend you got to see her she will make your time worth it .”
8:30AM - 5PM
150 E Palmetto Park Rd #100, Boca Raton
Investing
“I’ve been working with Lee Fine, my advisor at Charles Schwab, and I couldn’t be happier with the experience. Lee is always available when I need him, and on the rare occasion he’s tied up, his assistant steps in immediately so I never feel unsupported.
He recently helped me successfully move all of my accounts from Coastal Wealth, and the entire process was smooth, professional, and handled with complete attention to detail.
I’m truly impressed with his responsiveness, expertise, and the level of service I receive. I feel confident and well taken care of, and I’m very happy to have Lee as my advisor.
Highly recommended!”
“The bank staff at this location are so helpful. I can always except a pleasant greeting and quick banking transactions each time I come . The bank staff and the Manager Doreen are attentive to any of my banking questions and needs. This branch is a hidden gem in the heart of Ft. Lauderdale .”
“The staff here is absolutely perfect and courteous. They genuinely love what they do and are sincerely happy to see their customers. The customers do not irritate them; they are eager to help and are very competent in their roles. I wish you all the best and hope you continue to have only great customers.”
Open 24 hours
2400 N Federal Hwy, Boca Raton
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“Edwards was truly a great help and did everything to answer my questions. I will definitely come back to see him he is truly a blessing to this branch. If ever need anything go see him!”