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September 2023 by Chris J.
Max sold my Shelby cobra for me and was easy to work with. They handed me a check within a week and was a smooth process.
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September 2023 by Caleb Pierce
This is my first visit to H Gregg locks. I’ve purchased multiple cars through H Gregg over the years and it has always been a great dealership.Lux takes that customer service, and it builds on its quality and level standard. Max did a great job of helping me understand and letting me see a few great options that I might enjoy purchasing.
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September 2023 by Seanquanee Chandler
Leo is the best salesman ever!!! My credit was piss poor ?. When everyone Said no. Leo called me and said the bank said yes!!! I got my dream car g wagon g550 amg 63! Andy was my finance manager and was very nice as well and extremely helpful. I'm going to get my next gwagon from here! And only want to deal with these two gentlemen. Thank you guys!!!
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August 2023 by Giuseppe Marinelli
I had an amazing experience. The customer service was outstanding, and my GMC 1500 Denali was exactly what I was looking for.” “I was so pleased with the service I received from Mohammad. They went above and beyond to help me to secure my truck.
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August 2023 by Yi Chew
Best car shopping experience I have ever had! Never in a million years I would consider buy a car out of state and let out -alone to fly down to FL and drive the car back in 16 hrs to Indiana. They took care of all the paperwork prior to my arrival so everything was easy and seamless. I love my car and got a Fantastic deal on it! The sale consultant Edgar was amazing and so polite and very personable. He even took his time and showed all the nice cars to my daughter who came with me so she can have dream come true by tasking pictures with the cars she loves !!I would recommend them for all my friends!
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August 2023 by Matt Watkins
Well it hurts to have to write this review because it could have been avoided. RUN RUN RUN from this place!!! Last month I purchased a 2013 Tesla. I like 2.5 hrs. from the dealership, so I did pretty much everything over the phone with Martin. It was going very smooth, drove down with my wife and kids, signed paperwork and took delivery of the car. It seemed kind of rushed, but that's beside the point. According to the website, the car was in immaculate condition. The true360 they used also showed that it was in great condition. Of course, I believe this because they do sell luxury cars after all and are in great condition. Well on my drive home, I noticed that when braking there is a very violent shake coming from the driver's side wheel. I reached out to Martin immediately and he seemed surprised that I had an issue. He said he would talk to his manager (who was out of state) when he returned. A few days go by, and I keep reaching out to Martin. Same run around. I finally call the dealership to talk to Martin. I find out he is no longer employed with the company. Cool, so they transfer me to believe his name was Max. I explained my situation and he promised that he would get an answer for me. Well to this day, a couple weeks later, I still have not heard from him since that phone call. I feel that if I was a customer buying one of their very expensive vehicles, I would be getting treated differently. Guarantee they wouldn't sell a Lamborghini with bad brakes. Just seems like I'm pushed to the side since the vehicle was inexpensive compared to other vehicles they sell. All I wanted was to have the brakes fixed and was willing to drive down for it. So, my advice, run far from this place. They could care a less about the cheaper cars they sell. To me, it should be the same experience for everyone. I have all the texts to Martin as well to prove I reached out right away about the issue. I know they won't fix the issue and it's my problem now, but customer service is terrible if you aren't rich. Good luck.
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July 2023 by will criswell
Sergi was great doing business with. They gave me a fair offer for my vehicle, no run around games, and they sent me the paperwork the same day and picked up the vehicle. Within 24 hours following that I had an equity check in hand.
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July 2023 by Mark Robinson
Diego helped me out a lot with my car situation. His knowledge and experience was undeniable when I spoke with him. Even though I wasn’t able to buy a car, I will surely revisit here very soon when I decide my make decision.
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June 2023 by Zaki Lachheb
Thank you Boris Czyttrich!!! You made the experience of buying my new AMG GT 63 S pleasant. Event though I am located in California, the communication was timely and productive. Accommodating and flexible. I hope we can do business again.
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June 2023 by shaun emery
Maryam was amazong and this dealership was exceptionally professional. Im a in the same business and they demonstrated class like none other. Overnighted paperwork and as soon as it arrived my TESLA PLAID was here within 36 hrs. Amazing team all the way around! Thank you again Maryam and Hgreglux!!!!!
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May 2023 by Josh Digiacomo
I had the most amazing experience ever working with Andy and Robert over at HGreg Lux who got me into my dream car with what felt like minutes. with hassle free, transparency in a world like ours today. I as well as all my referred friends and family will do our business with H Greg Lux. Thanks for everything.
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May 2023 by Natasha Nappo
Mohammed is simply the best salesman you’ll ever see!!!! He made sure we get the best deal, the best car, the best price. I have no words to thank you guys enough! The store itself is awesome, everyone is so welcoming, we felt like home, like we were all a big family!
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May 2023 by Camylla Elias
I had a great experience at this dealership. Mohamed was amazing from start to end, the people at the financing department was on point and made the whole process easier to follow and understand. I will recommend this dealership to my friends and family and go back for my next car in the near future. Thanks I am so blessed with my new car
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April 2023 by Alfonso Reyes
WOW!!! I have worked with thousands of people over the years in the Corporate Restaurant business and Real Estate world and let me tell you that I'm very impressed with the professionalism, knowledge, attention to detail and honesty of Adam Gamez!! He was FANTASTIC from the beginning to the end and went above and beyond throughout the process of selling our car. Our experience with Adam was beyond fantastic.I without a hesitation would highly recommend him with no hesitation. His knowledge on vehicles was impressive and his follow through on all the little questions I had was superb. Thank you Adam!5 star, gold start, excellent rating with me and my family.
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April 2023 by Euro Success Plumbing G.
THEIR DISCLOSURES ARE MADE TO SCREW YOU OVER. As you can see on all the complaints, the company responds to you that "you signed documents", but what they don't tell you is how trained their sales reps are to make you feel comfortable where you feel like you're not being lied to. I purchased TWO ROLLS ROYCES from this scam of a dealership BACK TO BACK. My sales rep was Emir Olevic who worked with Richard Kondla (Director, Financial) - and Mike Lopez. They told me several times, as I asked and repeated my question several times, that they were selling me a ROLLS ROYCE WARRANTY on both cars. In actuality they sold me a BS WARRANTY with an astronomical amount from a THIRD PARTY WARRANTY COMPANY. When it came time for me to take my cars to service, I was told that I was NOT sold a Rolls Royce Warranty. I then called the dealership, and the sales reps and everyone is giving me the run around, not taking accountability, not being professional, not trying to make this right by me The only reason I bought these vehicles from this SCAM of a company was due to the promised Rolls Royce Warranty. . DO NOT BUY YOUR VEHICLES FROM THIS COMPANY AS THEY WILL SCAM YOU.
