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November 2023 by jim perry
Came to see if they had what I was looking for. When I arrived the manager was in the phone the entire time, swearing and not giving a damn I was there. The girl that helped clearly was newer and was having trouble finding the shoes. The manager finally after about 10 minutes of me being there went and helped her, still in the phone. Don’t go.
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November 2023 by yoana swint
Never Going BackI first visited the Foot Locker store located at Coral Ridge Mall (FL) with my family with the intention of buying shoes for all. My husband asked a chubby girl, who was at the cash machine doing nothing, if she could assist. However, she indicated him to download the app while having a terrible actitude. We ended up leaving.Later that week, I went to another Foot Lococker location. This time at the Pompano Beach city center. There were two associates talking. None of them bothered to assist me. I asked the price of a pair of shoes I was holding to one of the employees who seemed to be exausted. He said the numbers, took the shoes from me and put them back without asking if wanted to buy them.At the end, I spend over $350 at the NIKE website. I understand that stores are struggling to find quality employees. However, bad employees, as shown, are not the answer.
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February 2023 by Kedwin Betances
Gave this store a chance a few times only out of convenience u but by far the worse experience at any footlocker. Poor customer service attitudes from employees store shut close down
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January 2023 by Jonathan Howard
Get name brand clothing and shoes for a severe discount!
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December 2022 by J G
First, let me say that I am so tired of SALES persons acting like they are doing me a favor when they finally acknowledge a customer needing assistance. Really, if you put the shoes out in the store I would wholeheartedly skip the rude treatment and help myself, but this store makes it impossible to do that since we only have a single shoe on display. I left the Pompano Citi Center store after customers were VAPING obsessively next to my children. The customers mocked me when I asked them to stop. The store manage, Mike, shrugged and said there is no store policy against it. Another mom left with her kids. The vaping girls looked like they were there to "hang around" with the staff and not there to buy anything. I had two pairs of shoes selected for purchase totalling $285. I was appalled at the behavior of the girls and the male staff members, and dropped everything and left, with one child still in their socks. Disgusting! Is this your brand?
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April 2022 by Jamie McFall (Jbaybi)
They helped me find shoes that actually for my big ol feet lol thank you for letting me get on all the shoes until we find the right fit! My feet and back feel great still
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April 2022 by . ..
There should be a no rating option. The two woman working today were very rude with no filter of talking about people. They started arguing with a few teenagers shopping there. When I was going to ask for help the lady was on her phone. Management needs to do a better job on who they hire or train how to provide better customer service.
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February 2022 by splatcat
I mean, I've honestly never seen a smaller collection of shoes. It took my wife and I, literally, 20 seconds to see all of their shoes, none of which were organized by shoe style or even men or womens shoes. You would think if shoes aren't categorized by that or style (Tennis, Basketball, etc.) someone would ask what you are looking for. Nope. There were 3 employees standing around talking to each other with nobody else in the store. The stark lack of inventory is kind of shocking and was awkward to walk in and out so fast as a result. It was mostly clothing. I guess the Jordan's make them the money they need to stay open and they don't bother with anything else.
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November 2021 by Victoria S
Susie (Suselanie??) was incredibly sweet and helpful. For someone who has anxiety and struggles going shopping alone, she made me feel super welcome and helped me pick out some shoes I needed for work. Hope she has a great day!!
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October 2021 by Danni withadot
Richard was polite, informative and willing to help find a shoe in my size. Don’t hesitate to visit this store for their continued grade A customer service.
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June 2021 by D LHP
Richard was polite, informative and willing to help find a shoe in my size. Don’t hesitate to visit this store for their continued grade A customer service.
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June 2021 by Warline Jean paul
Great customer service clean store they very nice and helpful
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February 2021 by Ronald Hache
Amazing staff super helpful and honest!
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September 2020 by H T
This store has rude staff who has no skills in customer service. I came in this store and went to the front for help, as instructed by another employee. This lady by the name of "Rose" automatically had an attitude with me. She looked at me as if I was casper the ghost and preceded to have poor customer service skills. There are many people who desires everyday for a job and still cannot find employment. If people do not want to work, then don't work and let someone who would be grateful for a position to work, have the opportunity to work. It's just that simple. "Rose" did not greet me, not even with one word "hi." As soon as I walked up she asked me "What do you want?" with an attitude. Although, there was a very nice gentleman who came up to me to greet me, instead, even though he wasn't assisting me (Something "Rose" should have done as a customer service employee). This location has employees with digusting personalities and nasty attitudes. Unacceptable.
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July 2020 by Daniel D.
I wish I could give this location ZERO stars. very unfriendly staff, disrespectful and rude. Trying to get new shoes for work was such a mission dealing with this 2 guys that were at the store "saying stuff like oh you don't know you shoe size? Oh you can't keep trying shoes on...( after a second pair) I mean if you work at footlocker you should know all brands don't fit the same size ... however the employees really thought they were working on a designer store like Gucci or Prada for them to be saying stuff like that... dude do your job that's why you're getting paid I'm sorry that you might not like your pay but don't take it out on customers, simply find a better job! Stay away from this location it just sucks...
