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February 2024 by C. Douglas Flynn
Enterprise Team members from 2460 N. Powerline Road, in Pompano Beach, Florida : (Ashley, Nick and Marianna,) provided excellent customer support and service in renting a vehicle. Everything was clearly explained about the process. Everything the team offered / promised was delivered on time. I would definitely use this vehicle rental location again. Thanks for a job well done !?
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February 2024 by Keyshia Wise
My experience with enterprise was great.Juan is great
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January 2024 by Kindra St fleur
Very Good service
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January 2024 by Rony Louis
Great customer service- Ashley was very helpful and polite. So, it was a great experience and I will recommend anyone who would like to rent a car to check enterprise first specially the one located between copans road and powerline road in pompano.
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January 2024 by Carl Gantman
Very good serviceRick was very helpfulNo problem extending rental
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January 2024 by Stufftowatch21
Great customer service, friendly.
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January 2024 by Nancy Barber
The staff was so polite Nick took care of us so professional and a young lady we didn't get here name they were awesome
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January 2024 by Frances Wong
I had the best customer service experience at this location! Picking up and dropping off the vehicle was a breeze. Everything was simple, quick and efficient. Ashley was thorough and helpful!
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December 2023 by Jai
Pickup and return were effortless. This was the first time that I used this for work but I was pleased with the outcome. Floor mats in the car would be a great addition for the rentals. I was also charged an extra day for arriving 30 minutes after my drop-off time yet there was no one inside of the office when I arrived
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December 2023 by Paul
Nick Hernandez at Enterprise at 2400 Powerline Road provided outstanding customer service. Although I was at the wrong location he rented me a vehicle when most places had very few left. Very professional with a positive attitude.
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November 2023 by Matt Gaulin
Horrendous. Staff is inept and incompetent. Have been trying to get a refund since MARCH for a direct bill rental a body shop put me into. One day I randomly checked my credit card statement and saw a charge from Enterprise with no notice or heads-up . The shop confirmed they had paid them but Enterprise apparently cannot be bothered to match up invoice numbers so on their side it shows unpaid. So they went ahead and charged me directly. After 3 weeks I got my “refund” to only find out they just went ahead and rebilled me the very next day. On the third time of trying to resolve this scam. Check your credit card statement if you use these swindlers! They will bill you arbitrarily and without warning, hoping you will not notice. Will be filing a BBB complaint and notifying my bank. AVOID. I for sure will never rent from Enterprise ever again, this has been a nightmare.
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November 2023 by Spirit Cannon
Super helpful!! I cannot remember her name, Ashley, something so nice and helpful. I got dropped off at the wrong Enterprise by my Uber, She fixed it and as just so kind. Talking to me while I waited. Then there was a super nice guy who called to confirm my drop off and was just as pleasant. Never had a problem with any Enterprise, I moved and had to find a new one, and still got eh same A+ Service. Keep it up Enterprise, we need more company's with employee's like these!
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November 2023 by Steven D.
The staff at this particular branch is always efficient and friendly. My rental car was clean and in perfect condition. In short, my experience was smooth from start to finish.
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November 2023 by Austin Davenport
Didn't have the car reserved two weeks in advance, said they "tried to call" have 6 people working and only two cars avaliable? "Theres a shortage on cars" A truck and an compact suv.. Car has 55k miles pulls to the right, vibrates at 50mph and the car feels like it's falling apart. Enterprise isn't Enterprise anymore...Since I can't reply to the comment.. you should be reaching out to me the customer. I shouldn't have to reach out to you as the customer
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November 2023 by Retsu399
Great company, while it wasn't the first choice to rent from. They were able to help where other car rental places couldn't. Only gripe is how much more pricey it is compared to other rental companies when comparing daily rates
