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November 2024 by Cameron Bates
Ordered some small parts for my compactor and it got to me in North Carolina in 2 days. Speedy shipping & great service from Matt & Alan.
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November 2024 by Gabriel Robles
I ordered parts for Puerto Rico thinking that shipping was going to be expensive, but it ended up being cheap and an easy process. Thanks Alan for the help in getting me the right parts at a good price.
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November 2024 by Daniella Theodosiou
Great customer service & received my parts quickly. Thank you Alan for help big time.
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November 2024 by Kristen Sanchez
Poor customer service and terrible return policy. Will never order anything from this company again. They won’t accept any returns or exchanges under $100.
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November 2024 by JF Duno
Great prices, Alan helped us a lot. Thxs mate!
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October 2024 by Torey Brignolo
Great company and highly recommended!
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October 2024 by Richard Moseley
Reasonably priced. I was over at Northern tool earlier in the morning and tried to buy pressure cleaning gun and it came out to about $140 with all the parts. And I had to put the gun together myself. Northern equipment didn't even have all the parts that I needed to make the gun so I decided to try out DHS. They had a gun all put together for $64.
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October 2024 by Frank Chilla
I emailed them and INCLUDED my model number and serial number, to purchase a bellow kit. They had 2 on the website. One less expensive then the other, and of course THEIR representative said I needed the more expensive one with a gasket. However the gasket THEY sent was WRONG. Now I have a useless gasket and they want me to spend $24.99 for the correct one.
FOLLOW UP.....GREAT CUSTOMER SERVICE
I received a phone call from Matthew , He had said he refunded my order and sent the correct gasket at no charge even after I stated I did not expect a refund for the bellow just the for the price of the gasket. GREAT CUSTOMER SERVICE, he even gave me his direct line. I WILL BE DEALING WITH DHS Equipment and with Matthew personally the next time I need parts. FIVE STARS ***** THANK YOU
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October 2024 by Steven B
Could not be more disappointed. Purchased a top end rebuild kit, and the castings are utter garbage. Sad when it’s better to order Chinese parts from eBay, over supporting and American based company. Lesson learned, I hope you do better for your future customers.
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September 2024 by VENTAS IMPOVIAL
Good prices, Alan helped us a lot, thx mate
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August 2024 by Mike Jackson
I stopped by because I needed some parts for the Honda engine on my Rammer & Alan was able to help me find what I needed along with providing me with a parts breakdown for me to reference in the future. Would recommend for all your small engine & compaction needs.
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August 2024 by Annette Novo
Every time I order form here the service is perfect. never a problem. Matthew is the BEST. super helpful and always responds quick. Thanks guys!
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June 2024 by Osvaldo Ledesma
I have made a purchase of spare parts from Argentina. I was assisted by Alan Martínez who, with great professionalism, knew how to resolve my doubts and also correctly complete their dispatch. I will repeat purchases if I need it with Alan!
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December 2023 by Patti Ma
Awesome experience. Fast shipping.great prices items were exactly what we needed.tu
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November 2022 by Charlie Trelease
Great service and help.
