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April 2023 by Google user
My insurance decided not to pay for my medicine. Not CVS' fault but a text to let me know. \\\\nThen, unlike my previous pharmacy, CVS, did not bother to help. In a similar situation with my precious pharmacy found me coupons. CVS people wouldn't even try a discount card I had because they were busy.\\\\nI came another day. I got the discount from my card but the lost one part of my 2 part prescription.\\\\nI did get an apology call from CVS as a recorded message though my recording says DO NOT LEAVE A MESSAGE.\\\\nI had to come a second time to get my prescription.\\\\nI got a reward card that expires in 8 days. So even the reward became an unpleasant chore.
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April 2023 by ally ben-Ezzer
My insurance decided not to pay for my medicine. Not CVS' fault but a text to let me know. \ Then, unlike my previous pharmacy, CVS, did not bother to help. In a similar situation with my precious pharmacy found me coupons. CVS people wouldn't even try a discount card I had because they were busy.\ I came another day. I got the discount from my card but the lost one part of my 2 part prescription.\ I did get an apology call from CVS as a recorded message though my recording says DO NOT LEAVE A MESSAGE.\ I had to come a second time to get my prescription.\ I got a reward card that expires in 8 days. So even the reward became an unpleasant chore.
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March 2023 by Camaine Henderson-Jones
Always a one quick stop has everything that I need
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March 2023 by scotts121750
The quality of the service here is always outstanding due to the pharmacy staff. A business is judged not by how good the service is but how they handle the problems. Nothing is perfect but there is one associate in particular that has greatly improved the overall mood of the staff and customers.She remembers our first names and politely calls us by them making us feel welcome and taken care of personally. Im sorry i don't know her name embarrassingly enough but she is usually in the drive in window. a smallish kind person with her hair tied up on her head. Keep her she should in charge of customer service at CVS..... Scott
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January 2023 by anastasia z.
Pharmacy never opens on time. I'm here waiting and she finally opened and came to the drive thru window @ 8:14 am. They supposedly open at 8. Second time this week they are late. Unacceptable
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December 2022 by Marty
This CVS is the worse, the Pharmacy has a 20-30 line, and they are so unorganized, they need Management bad! Waited 20 in line watched a lady come in the door walk up past everyone and sit down in the waiting area, they asked her what she was waiting on, and took her in front of everyone waiting (and no she wasn't there already, they had to dig deep in the bins for her meds), it was a nice trick thst the lady obviously does all the time.
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December 2022 by L
Very bad experience with the garbage dump of a store. Pharmacy staff didn’t know the month 4 was April as she asked me. Rude and didn’t apply discount Rx card we gave her. Garbage dumpsters overflowing and spilling into neighborhood. Need the City to site them. Won’t be back!
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February 2022 by Caroline S.
It's a regular CVS. Nobody goes out of their way to help you they just do what they have to do to keep their business going. It's a busy place. I couldn't recommend it or not recommend it you know it's a CVS it's fine
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July 2021 by Wendy R.
CVS DESPERATELY needs to instill in their employees that what they store front (and the bushes) looks like, matters. The bushes literally look like a very messy family of five lives out there, even though there is a trash can a foot from them. I reported it to the manager the last time I was there, who assured me it was picked up nightly. Today, yet again, not only is the same trash there, but there was more piled on top of it. It's not the only CVS I have had had this same experience in. Looks like if every employee picked it up at the end of their shift, (NOT quite sure how they stand walking by it) it would take 45 seconds three or four times a day. Disgusting. It's like a third world country. Doesn't deserve the one star. Except the chick at the register was nice. Still doesn't make up for shopping in a pig sty.
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May 2021 by Nickicia S.
I made a appointment to do a rapid COVID-19 test. I was lucky enough to get a appointment for the next day. The process to search and set up a appointment is very easy and quick. I arrived at CVS and followed the signs that directed me where to go to be tested. After I was in my parking spot for about 2 mins of waiting I was instructed to exit my car and walk up to the structure that's set up for testing. Signing in was very easy. The test swab took a few minutes and before I knew it I was done. I got my results in about 40 mins!! Very fast and efficient service. Highly recommended for COVID testing.
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April 2021 by Josh Darland
Worst experience I’ve ever had with a medical professional. I had a Covid test scheduled for 3:45. Arrived early to find no instructions on what to do, no one at the testing site, and people who had been waiting for more then an hour. I was informed the nurse doing the testing had wandered off and no one knew where she was or when she’d be back. After waiting half an hour I left. Do not go to CVS, you will regret it.
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December 2020 by Dee B.
This is for drive thru covid testing.*I made an appointment on the CVS covid test portal site. Why did they ask me for all my detailed insurance info if the government is paying for the testing? I'll update if they charge my insurance for this test. Grr.*I got there about 30 minutes before my time. There were 2 cars ahead of me. There are two drive thru lanes. I guessed correctly that closest lane to the building was for covid testing, NOT the line furthest away.*Sitting there waiting, I decide to look at the video link they send you after you register and I realized it was self-swab. A-duh. Ugh. *I looked at some other random youtube videos of ppl self swabbing in their cars and decided to do the same thing, but I'm not posting the video haha. I'm glad I did video myself because I used the video timer to swab for the correct 15s they ask you to swab each nostril.*I watched the car ahead of me go through the process. I was not impressed or confident because of how the sample is handled. *My turn, the tech behind the glass window asked for my confirmation number, did not take my physical id nor insurance cards. Even though there was the glass barrier, I kept my mask on. She put the plastic bag covid test kits into a paper bag (why tho), shuttled it to me through the transport drawer and said to go ahead and self administer the test.*I had my own disinfectant wipes and hand sanitizer in my car I used in a feeble sterile attempt. I had another person in the car who held the test tube for me to break the swab into after I self administered as we were both scheduled to test. Keep that in mind if you go alone bc there is liquid in the tube.....dont want to fumble that.*After I swabbed, she told me to squeeze the air out of the bag, ziploc it and put it into the lab box affixed to the side of the building next to the window using a little dry wipe included in each plastic bag to open the box. No. I used my own wet wipes, I could only imagine all the hundreds of people touching that nasty box. Eww. Omg.Stay safe. Keep others safe. Keep our medical and essential workers safe. Wear a proper mask, wear it correctly. We'll get through this together.
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May 2019 by Carolyn Brady
Excellent Staff, I Love the Pharmacist Kristi \\u0026 Kevin. As well as Pharm. Ast. Websder. They ALWAYS go that extra mile to help. They are extremely busy but always make time to say hi \\u0026 see if I have any questions or need help with anything else. I do not understand the reviews stating they were not happy with their service. It has been my pleasure to be a long time customer of this pharmacy because of the pharmacy \\u0026 how awesome they are!
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February 2018 by vincent shih
Excellent staff. Very busy pharmacy. I give them a A for effort. Kevin and Christy will always answer your questions and help you.
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July 2017 by Matt Weltman
The people they hire on the Pharmacy side are incredibly rude and ruin my experience every time I am there. Time after time my wife and I wonder why every time we are there it is painful. Today it was Sasha, sorry for bothering you
