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February 2024 by Highflyer
I've been going there for about 8 years now for my hearing aids and supplies and what not. The customer service now is just horrible. The staff doesn't even look at me when addressing me and speaks towards the computer. The guy that works there seems to be the only nice one while all the women are just plain rude with the nastiest attitudes. I'm really considering going somewhere else now. Please, get rid of the bad attitudes and just be pleasant. Is it that hard? Smh
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August 2023 by Andrea U.
Convenient costco right off the Florida Turnpike. Fuel here is significantly less expensive than local gas stations. I'm happy to tap my Costco card and get money back. There are 18 pumps & there are still lines with employees wearing vests & directing traffic.
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July 2023 by Matthew Bode (MattB101)
Great service, great hearing aids and great prices. Who could ask for more.
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May 2023 by Stefan H.
Not used to going into a Costco that isn't packed! A much more pleasant shopping experience than the Costco I frequent when in NJ. It's a Costco, so nothing to say that hasn't been said. If you like Costco, you do, and if you don't, you don't!
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February 2023 by Scott B.
This location so needs new management and focus like the Parkland store. The store is always busy, but employee focus in store is not always apparent.On todays visit we see what appears to be two managers measuring shelves on seasoning aisle while store is packed and registers are closed and need of additional coverage.We ordered three ice creams at the convenience self register to go. Employees Julio and supervisor Delroy are later found to know the machine is broke and now need client refunds yet take baby steps to avoid quick resolve and 10-12 people that waited more than 20 minutes thinking their just busy. Employee suggested "it's not my fault" to another client, when he is clearly in a position to quickly notify clients of issue, have supervisor make refunds directly, and perhaps provide ANY resolve to individuals that paid and waiting their orders.
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January 2023 by Sindu K.
Gas prices here are always cheaper than other gas stations. The gas station has many gas filling stations. The lines can get long sometimes but usually move quick. There are indicators that tell you which has filling stations are unoccupied.There is also some staff around the gas station to help you if there is an issue. And of course, you need to have a Costco card to buy gas here.It's convenient as the Costco store and gas station are in the same location.
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September 2022 by Andrea H.
Where else can you get an 85" TV, paper towels, seasonal candy, and tires? Costco has everything and totally an unforgiving return policy, but only for some. My older boy got me a bottle of Kirkland Rose wine. Why? I don't know. I decided to return it. Being in retail, I never return anything, but I thought if I could exchange it for a different bottle, it would be fine. So I stood in line. The women in front of me had literally a ball of clothes. Most were winter clothes that were worn, she even returned a pair of kids boots with dirty socks inside. Some of these were from 2008, but she had receipts and received FULL refunds. I did not have a receipt, my item is on full display in the wine aisle and I was treated like a thief. I didnt have my sons Costco's card and it's his business card so I didn't have the phone number, so I walked away as a retailer, knowing, it's never worth the time to return something. What I witnessed was disgusting. Not that they didn't take back a bottle of wine, but giving someone money for old used clothes. Costco needs to revise their return policy.
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August 2022 by Francine Turgeon
I want to know what kind of hearing aids you have.
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August 2022 by Manny R.
Manager at optical department "Stacy" is a rude evil and lier person!!!.... All she wants to do is sell you her products without any sympathy of your true needs. She should be fired at once!. She's definitely an embarrassment for Costco!!!
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April 2022 by Kalvin K.
The club is OK here. The gas pumps move quickly but definitely the routing is somewhat annoying. This is right off the Turnpike so many people get on and off to refuel here, so it gets real busy. Thankfully, they have 3 pumps per line and a car indicator. It's fast but still the sheer volume of cars at times can cause a wait.
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April 2022 by Eric A.
Would not recommend you're better off going anywhere else besides this location. I once had some crazy c*** almost attack my mother for the crime of being in his way. Had I not been there to keep him in check she would had gotten assaulted.
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February 2022 by Becky W.
Great. Intent but the store is beyond packed. Multiple times i have nearly been run over inside the store by other customers when I wasn't walking fast enough. When I shop, i have to take my time or else i forget things. This location may be closer to me, but I avoid the area like the plague. Find another location, Coral Springs or Davie. Avoid this one if you can't handle large crowds.
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February 2022 by Cristina P.
The warehouse itself is nice, but it's always hectic here. I like this location better than Davie. There aren't too many employees to help you around the store. Most associates are in the clothes area folding. I think they should add more cart receptacles so they aren't scattered everywhere.
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January 2022 by Jesus M.
Not only did they keep my membership money but they also gave me the most embarrassing humiliating day of my life! While I was with my 3 kids, never coming here again! Or to Costco ! There's plenty of competition out there.
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November 2021 by Giuli V.
This is the Costco we usually go to with my husband and they've always been extremely helpful and professional. We have tried going to other locations and it was like going to a completely different store. We will continue going to this one!
