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January 2024 by Jay Actionappliancepro
I just moved to town and went endless furniture shopping to all of the new furniture companies for a straight week and couldn't find much that I liked. A friend recommended Cort Furniture outlet. I was met with a friendly smile and a very helpful representative named Billy. He helped me with my purchases of bedroom and living room furniture as well as decorations. I even found dishes and silverware! I visited again this year and bought more items including a dinette set. Billy was very helpful and even found a missing part in the back for one of the chairs! I would recommend Cort furniture!
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December 2023 by Suleman Sadruddin
Great experience at CORT. Both Angela and Stephanie were very couteous and amazing in helping us select the right product for our new office.
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November 2023 by Jonathan Dar
CORT made my furniture shopping experience truly hassle free and easy. I was able to get really nice stuff to fill up my 2 bedroom right at my budget I gave them.The staff is wonderful and friendly and will work hard to meet your needs. HIGHLY recommend over other furniture stores!
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November 2023 by max griffing
I rented furniture from cort for 3 years. After they picked up my furniture I asked them how much it would cost to purchase the items. The total balance to purchase all the furniture was $2,000. After paying $140 per month for 3 years I already payed over $5,000 for the items. After declining the option to purchase they hit me with damages. They wanted $1,000 for the furniture damages and stated that there was pet damage. I never owned any pets. The stated the mattress was dirty and had scratches along with the couch and chairs. Obviously the furniture isn’t going to be in perfect condition for 3 years….
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October 2023 by Mona Lindsey
Moving is stressful enough but I can't emphasize enough how awesome Billy Sherwood is! He was patient, helpful and made the whole moving process so much easier for me. I moved from a furnished place into an unfurnished one so I needed some assistance and coordination. I would highly recommend him and Cort in a heartbeat. And not only that... I absolutely love my furniture.
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October 2023 by Jimmy F.
I was extremely disappointed with my recent experience with Cort furniture. I had placed an order online for my 7-month rental in Fort Lauderdale and everything seemed to be going smoothly until I contacted Chris, my point of contact via phone. He was helpful in answering my questions and I asked if it would be possible to swap the dresser from the package for two outdoor chairs and a small table for the balcony. He assured me that it would not be a problem as long as they were in stock, but he couldn't make any changes until I had paid for the order and provided proof of my lease. The next day, I received a call from Casey, another representative from Cort furniture in Pompono Beach to confirm everything. To my surprise, she said that what Chris had told me was not true and they do not make such swaps. When I mentioned Chris's name and phone number, she explained that he was in customer service and not supposed to make such offers. However, she did say that they would honor the offer made by Chris, which was a relief. But then, I decided to ask if they would be able to hang the TV that I had rented for an additional $100 per month. Casey said no, which was disappointing. When I asked if it at least came with a TV stand, she informed me that it did not and that would also cost extra. At this point, she took back the offer of the outdoor furniture and instead offered a free TV stand in place of the dresser. I found this unprofessional and expressed my disappointment, stating that I would like to cancel my order. Casey agreed and I cancelled my order with Cort furniture. This experience has left a bad taste in my mouth and has made me question their business practices. It is unfortunate that such incidents can occur when dealing with customer service representatives who are not on the same page. It shows a lack of communication and coordination within the company, which can greatly impact customer satisfaction. As a customer, I expect professionalism and consistency in the services provided to me, and unfortunately, Cort furniture failed to meet those expectations. Overall, this has been a disappointing experience and I hope that they work on improving their processes to provide better service to their customers in the future. So, I will be taking my business elsewhere.
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August 2023 by Carolina Tardelli
CORT is a solution for furniture needs if you want to buy or rent! Billy was super helpful when I was furnishing my home in Florida. The best thing about this store is the ability to buy used furniture (in good condition) that match. Billy also follow up with me after the delivery to know if everything went well. Definitely my first option when furnishing for myself or clients!
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August 2023 by sunnyrajyash
I had a wonderful experience shopping at Cort at Pompano Beach, FL. The sale person Billy is polite, very knowledgable, resourceful and patient, and followed up on every question and need I have. He even went above and beyond in connecting me with a Cort outlet in a different state to fulfill my purchasing needs.The delivery staff is excellent as well. In scorching heat wave, Frank and Arime went through quite a lot of trouble to get parking to deliver, install all my furniture, and hang up the artwork as well. All through the delivery, Billy was in contact with me to see everything through. He even followed up next day, making sure everything is satisfactory. I am very happy with the quality of their products, as well as the price.I would recommend them to anyone.
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July 2023 by Shannon H.
If you want to be treated rudly, charged an exhorbidant fee for an early termination of banged up furniture then this is the place to go!! Delivery team promised a new desk (I had to scrub the one I got and it didn't help much.. ) and key to a cabinet we never received so could not use a file cabinet. Casey was very rude, said to be quiet when she's talking.. and refused to help in any way.
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May 2023 by Crystal Patient
The store has a lot to offer and the staff is incredibly helpful. Billy is an absolute gem to work with. He is knowledgeable about his products and assisted in achieving the perfect look for my clients office. Looking forward to purchasing more items from CORT and working with Billy on more of my clients' projects.
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April 2023 by Lynda Brown
Love love the values and service here!Great place to furnish your home or vacation rental.
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February 2023 by Maria Pace
My husband and I went shopping for furniture for our vacation condo. We went to Cort and dealt with Billy. He was amazing and gave us personalized service. Great suggestions and helped us with all our furnishings. It’s not often you get service with a smile but Billy was the best. Highly recommend to go see him.
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January 2023 by Anthony R.
Everything about the place is worth a trip. From condition to quality to selection to price you can't go wrong
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December 2022 by Eric Joe
Rowan was the nicest sales rep ever!I’ve never had a better experience than with him. Please celebrate his exemplary professionalism.
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December 2022 by Colleen Waterhouse
Shop Cort clearance center with confidence. Attractive, on - trend furniture and accessories at great prices!! And Rowan in sales is the best! Knowledgeable, honest, and goes above and beyond in customer service. I can’t wait to shop again!
