-
June 2024 by Maria Gomes
Great staff and great management! Terry & Ravi helped me a lot recently. Hermane, the manager, is a great leader. Manager, tellers and bankers are competent and friendly. It is definetely pleasant to bank in this branch.
-
May 2024 by Alban Bejko
I’ve always been extremely well treated the staff is very professional and supportive , attentive to my request as a business owner and patiently explained all the details. Our sincere gratitude goes out to Lulu Ramirez for organizing our merchant account setup and for personally calling to check and set it up.
-
April 2024 by Duane Mellor
Hermane, Ravi and the Chase Team are amazing. The customer service with the professionalism exceeded our expectations.
-
March 2024 by Sam S
The worst service. My boyfriend went twice this week and it was awful. 1. Asked for a blue pen and the teller gave him a blue money bag 2. The guy at the register today (3/1/2024 12:30 pm ish) was being extremely rude to an older lady in front of us that was trying to make a withdrawal. Unnecessarily creating a hostile environment.
-
February 2024 by Kimberly Small
Chase's approach to customer service has drastically changed, to the point where their branch managers exhibit a flippant and condescending attitude.
I have been a customer with Chase, using their non-interest checking accounts for 21 years—until today. Today marks the day I decide to close both my business and personal accounts, into which I have consistently deposited in the low to lower mid six-figure range annually over these two decades. This is substantial capital that Chase has been able to leverage in the Central Bank, while I have received no returns, and have even incurred fees, just so I can have the convenience of making payments. Previously, I had a banker assigned to my accounts, but now my average daily balance apparently does not meet the threshold to qualify for a relationship manager. The dismissive and patronizing manner in which I was informed of this by this branch manager today has prompted me not only to close my accounts but also to report this experience to the Office of Financial Regulation (OFR).
It's disheartening to say, but Chase has descended to the lowest of the low in banking services.
I highly recommend avoiding this branch, and Chase altogether.
-
November 2023 by Istvan Z
Bad service. Just drive further down the road if you need assistance.
-
November 2023 by Tony Warren
Very rude, inconsiderate staff. Have been a Chase customer since 2018. Will be taking my business elsewhere.
-
July 2023 by SAILY NUNEZ
Excellent service
-
July 2023 by Bill Sandre
Friendly staff , great service , good bank to work with
-
July 2023 by mark cape
Not happy with the crew on Saturdays.
-
June 2023 by Realestate Destiny Campbell
Worst experience ever. Because I come in at 10 mins before I get no service. I’m trying to open an account with a $60k check. Two african american nasty teller and manager bad attitude to speak to me saying they close 5pm sharp!! I would never do business with Chase
-
June 2023 by Anthony Benjamin
ATM NEVER WORKS
-
June 2023 by Norbert Hartmann
Most employees are arrogant
-
June 2023 by Romina Villasis
very disappointing!
-
March 2023 by Alex Tomaselli
Erin is the manager at chase and said racial remarks to my fiance horrible person
