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January 2024 by Michele Martinez
I love the many sales online and definitely recommend
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January 2024 by Spring Rice
Horrible customer service! I needed to get my address fixed to resume receiving coupons. I made a purchase and the sales associate, Zoey, told me I had to call customer service to get the address/email corrected. The manager, Jessica, came by and asked if I wanted the number, so I said yes. I made my purchase and then asked the manager if she could just help me call customer service now. There were just 2 customers in store (including myself), so store was not busy at all! Jessica said she could not help me because there were only 2 of them working and she had to go upstairs. Again, store only had 2 customers at the time, if busy I would not have asked for the help to get it fixed at that time. Jessica asked again if I wanted number to customer service to call them. I said no, as I was now upset!Instead, I immediately decided to return my purchase right there. Jessica did not care and left to go onto the sales floor, not upstairs! The sales associate, Zoey, refunded my purchase. I ask Zoey what the managers name was and she said she could not tell me. Keep in mind they are wearing name tags! I told Zoey, because she will not tell me the managers name who is wearing a name tag, I would name her in the complaint too! On my way out of store, they lost the sale, Jessica again asks me if I want number to customer service. I asked her her name and she said Jessica. I now took the number and called next day to customer service to report my horrible experience. The rep said she could not hear me and hung up on me. I gave up and decided to share my poor service experience right here instead! Shop elsewhere, horrible customer service! I used to shop there for a lot for years! Other places to buy similar products. HORRIBLE CUSTOMER SERVICE!
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January 2024 by Jamesen Joe
Buy 2 get 1 free never respected it took me a while to discover that
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January 2024 by ME At My Best
Service by Jessica
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November 2023 by Queen Bee
Staff is nice, very helpful and welcoming. The place is small so it's a little hard when it gets crowded, but service is usually quick even when the line looks a little long.
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November 2023 by Amber Quinn
Love going into bath & body to stock up, April always helps me and she’s sweet & helpful. I’m usually in and out. Sales happen often. Only thing was last time I was there they had the door open and it was hot and muggy in the store. Otherwise I’ll keep coming in for all my smell good needs
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October 2023 by Ronica Escamilla
My daughter and I love Bath and body Works they always have good deals ?
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August 2023 by Leslie R.
I love this place it's so amazing and the staffs are super helpful and nice to the customers,I love how they have a lot of different options for lotions and perfume and they even have wash station where you can wash your hands with the soaps they sell! 100% recommend this place!
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July 2023 by Stephanie Yuste
Great customer service, communication and smiles. Thank you for the great service.
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July 2023 by Autumn Angelica
Great staff and super clean store.
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June 2023 by Cathleen H
Just can never get enough of this store the staff is just incredibly helpful keep up the excellent work highly recommended and the store is immaculate that is important to me
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June 2023 by Dayani Hadassa
I always have a good experience at this store. Organized and kind environment.
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April 2023 by Donna Schoelkoph
My mom loves this store.
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March 2023 by Lee Davis
My experience at the pompano location was great . The Cashier Tessa was extremely helpful and Nice. She informed me about all the great deals that was on Bath&Body works app and in store. Thank you Tessa.
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February 2023 by marie-janne michi
Very nice stuff I love them. I never been treated so fast and so good in any any store I will give them 100 stars and thank you so much Kassie for helping me.
