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“The lady working the front desk was very helpful. She tried to look up a package that attempted to deliver earlier but she needed a supervisors help. She called for one and the supervisor came fairly quick. We explained that we needed the package that was attempted to deliver to repair our car. She looked up the info and went to contact the driver. The driver stared he would meet us and give us the package.
I have to say it's this kind of actions that show people love their jobs and want to just genuinely help people. I can't say thank you enough for them going above and beyond!”
“I was in there and the Lady who took care of me was AWESOME she was so nice to me it made me smile. Place was clean and in order and the lines move fast it was a pleasure”
“I must say this post office is the best in the area. No wait time. I leave Winter Haven just to drive here. The black girl at the desk is extra nice. She’s always helpful. Thank you for all you do Lake Alfred post office.”
“I set up an appointment to pick up a document from the Lakeland USPS, which is about 80 miles round trip from my house. The document never arrived. If I had gone to pick it up, I would’ve wasted a whole day. Thankfully, Dana at USPS made multiple attempts to warn me—by phone, even by text. I doubt he thinks much of it but to me that is going above and beyond. Appreciate it, Dana!”
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“I use this post office daily to ship packages. The staff have always been helpful despite high traffic. However, the facility itself is inadequate to handle all of the required functions. I think some minor renovations are needed. Management could also look at the current space and relocate some things to help.”