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March 2024 by Christopher A.
Do NOT use these guys. My Honda Silverwing 600 wouldn't start. Went in to get battery tested and they said "no reason as it is 2 years old." I asked for the best battery and they gave me a Diehard. Installed and it worked--for one day. Worked after trickle charging it thereafter. Assumed there was something else wrong so I took it to my motorcycle mechanic. Due to bike week they couldn't get it in. Finally got a slot and they fixed it--the battery Advanced Auto Parts gave me was BAD (as it turns out they sold me a battery that had been sitting on the shelf for months (I guess that is what they think their best battery is). After spending $400 (including trailer rental and a replacement battery), I got the bike back from the mechanic. Next day I went into Advanced Auto Parts and they said they would NOT take it back and would not refund any portion of the cost. I will NEVER go there again and I urge you to use a different company that stands behind their goods.
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February 2024 by Frank Alfano
Always great found what I needed
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February 2024 by BADD ANDY
They have the worse customer phone service ever!!!! First they answer, tell me to hold and then have me on hold for half an hour and this is not the first time ‼️‼️‼️ o’Riley’s Highly recommended!!!!!!
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January 2024 by Edwin Dones
Everyone is courteous and knowledgeable. If they don't have the part you need, they will order it for you in a timely manner.
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January 2024 by Posi Freyre
Near. Very good.
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December 2023 by Edwin Lopez
Dan is the man he helped me out with an issue with my truck on point thanks for your support ?
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November 2023 by Delsy padilla
I had to take a moment to write this for RJ because thank God for RJ! I recently came to Poinciana and happened to notice the Advance Auto Parts as soon as my battery light came on. Being able to pull over safely and get into the parking lot; RJ quickly came out and diagnosed my car in need of a new battery. Thank you so much for your professionalism and kindness during this! Saved my day for good. RJ honestly, the best!
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November 2023 by Arlene Bradshaw
The manager and staff are very helpful with your needs with knowledge
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September 2023 by emanuel banks
Bad customer service! I bought some spark plugs and they turned out to be the wrong ones! I brought them back for a refund but could not return them even though they were the wrong ones! When I tried to purchase some more an associate named Jessie shows me more spark plugs but some of them were for lawn mowers! I asked for spark plugs for an SUV!!!!!The next bad experience is when I was giving my information to an associate named Jessie, she turns the computer around and tells me to type it in myself!Another bad experience was when I came for an oil filter and it turned out to be the wrong one! They have a history of selling the wrong parts and some of they're attitudes are bad. Please teach and train the associates on how to treat customers and to look carefully when selling parts!!!
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July 2023 by Raquel Davis
Thank you so very much RJ. You helped my son and I when we needed you most. We got a defective part and you exchanged it with no hesitation along with helping out with the double installation fee. We appreciate you more than you know!! And yes, btw...there is always a light.
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July 2023 by Ja Ra
Great staff. Great for your auto part needs.
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July 2023 by Phillip Mendez
The staff here was attentive and very helpful, I visit this location often for my automotive needs, and recommend this store for its helpful staff and convenient location.
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May 2023 by wayne peak
Other customers were getting help, but Noone could check the code on my check-engine...Ironically, The other customers were black and other was Hispanic. I'm a white male. Not sure if that was why....Please tell me???Left there and went to Auto Zone....Was treated way better and got my check-engine code
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May 2023 by Painterd Choice Inc
I love come to this advance auto parts because every morning I know liz and rj are there to help me with everything I need for my working van as business construction workers I but a lot miles on my van ,I was stranded in job need a battery I call the store and like always got my .battery liz and rj made my day they got battery to my jod .is nice to go tothe store and ask you good morning Edgar what can we help you today. if you are poinciana are please stop by advance auto parts and go see Liz., RJ there the best sto
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April 2023 by Luis Abreu
Awesome the customer service was incredible and the salesman was very very very helpful
