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February 2024 by Joselys Diaz
This store won’t even pick up their phone to be accountable for their mistakes. How do you forgot to add a 2L soda to an order? And you guys substituted an item and didn’t alert doordash. Never again y’all suck
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September 2023 by Monse Caballero
Don't order door dash from here. You order items, and they give incorrect items. I ordered four lokos, they gave me steele reserve. The dasher doesn't know cause bags are sealed. If an item is unavailable. It should be removed from the doordash list items.
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September 2023 by Randy Rising
What kind of gas station can't accept cash... get your stuff together... Poinciana deserves better!
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August 2023 by Roger Waddle
Wanted to try there burrito but couldn’t but no one was there I stood there a few minutes and left sad customer service
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July 2023 by branden justin
I truly enjoy the new CT8 coffee machines at 7/11 and is one of the main reasons I go to 7/11 as often as I do but at this location it seems that the employees do not understand how to clean the machine. The machine stated that it needs to be cleaned before further use and when I brought it up to an employee they tried to tell me the machine was down. I am a frequent 7/11 customer and have seen that error at other locations and all it takes is for the to start the cleaning cycle and walk away it takes roughly 12 minutes for the cycle to end but 10 seconds to start it. I find it crazy that the employees at this location would rather lie and say the machine is down then simply clean it.
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June 2023 by Jack Henderson
Picture this… A line is extended through the isle to that back of the store. You’ve been patiently waiting for over 10 minutes to check out. You see one cashier who is smiling and having a great day but it is visible that he is busy. Along comes the larger woman with glasses. She tells him to go take out the trash, he is about to comply when a customer speaks up. “Why don’t you take care of the customers before the trash?” The larger lady then Proceeds to argue with said customer.I did frequent this location due to its close proximity to my house. No longer will I go there. The larger woman who works there is rude, lazy, and on a permanent power trip with the other employees. I say lazy because more often than not she is just sitting behind the register barking orders at everyone. New Mobil station opened up close by, that’s where I’ll be going from now on.Add to that, the jalapeño poppers that have been sitting under the heat lamp for so long that they dark brown and black and no longer a golden colored.
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April 2023 by Robert Collazo
I would give no stars if I could. The place is constantly a mess. The coffee machines are never cleaned when they are supposed to be, and some of the female associates are disrespectful.
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April 2023 by jacinda diaz
I go here everyday for ice lol and everything is always clean and organized. Very friendly. Only 7 eleven I go to
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March 2023 by GRANITE LEAF
Debit/Credit machine is always down, items are always out of stock, and the place is always a mess.
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January 2023 by Frank Zurita
Never going back there. Worst customer service the manager and kristy.I try using my rewards to get one of this rolls. Which are the same price same thing I accidentally grabbed a chicken one when the rewards says buffalo chicken and she didn’t want to make valid my rewards because they have a different sauce inside of them instead she asked me to throw it away in the garbage. Really?? When I’ve met other 7 elevens that when they don’t have the buffalo they just say go for it instead of wasting food. It’s so ridiculous.
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December 2022 by Simone webb
Worst 7- eleven I have been to. Needed the lady working to scan the barcode on my app and she refuse to do it. I showed her that it said that if it is scan I will get 300 points. She said no and refuse to listen or scan it for me. It only works at the gas pump she said very loud. I am not sure if she cannot read and uses that angry aggressive behavior to protect her self. It makes me question 7-eleven customer service and hiring standard.Would never ever go back to this location even though it's the closest 7 -eleven to me.
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July 2022 by Sherry Fox
This location is close, and we have stopped many times. This morning we were upset. We stopped for Half & Half (we had done so multiple times in the past), and we were told it is for store use only. WTH? The staff then suggested a non-dairy flavored option such as Hazelnut! That is not even remotely the same. We were then forced to go somewhere else. This is just a special kind of stupid.
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July 2022 by Sherry F.
This location is close, and we have stopped many times. This morning we were upset. We stopped for Half & Half (we had done so multiple times in the past), and we were told it is for store use only. WTH? The staff then suggested a non-dairy flavored option such as Hazelnut! That is not even remotely the same. We were then forced to go somewhere else. This is just a special kind of stupid.
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June 2022 by Alex Sanchez
Mid 7-11. tacos is great, coke slurpee machine is a disaster tho them mfs never got any coke.
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June 2022 by Darren
Tacos are awesome!!! Love the new modern 7-11 !!